Scotts Lawn and Garden ProductsReviews of scotts.com

I have followed a Scott's recommendation lawn program for several years and am reasonably pleased with the results. What I am not pleased with is almost every time I buy their product from a big box store (orange as well as blue) the product is damp and does not spread at the stipulated setting. I have tried drying it in a dehumidified space but it will not dry out. It has gotten so bad that from now on I plan to go to a small feed & grain store near me that sells a semi-generic brand of lawn products.

We purchased a broadcast spreader that did not function properly. They have a no quibble guarantee-for real! It was very easy to get a refund on our purchase. Very happy with our experience.

I have been a Scotts product user for over 30 years, but no longer! Scotts lawn seed was a total failure when applied in spring and as directed. They lost my refund request and are now harnessing me about details and trying to avoid their so called " No Quibble Satisfaction Guarantee". I'm on my 3rd submission of documentation at this point and while they are testing my patience they will never defeat my resolve. Shame on you Scotts!

Earlier this spring season 2023, we purchased and applied Turf Builder Weed & Feed “clears our dandelions & clover - guaranteed*” 33.95lb bag. Followed directions accurately. A month later, dandelions and clover still actively growing, and no sign of the treated growth dying back. Contacted Scotts for no-quibble product refund, something we’ve never done before in the 20+ years of buying and applying our Scotts 4 Step lawn care. Supplied the necessary details. No refund, but many emails requesting information that is none of their concern (they want to see all the personal purchases made on same receipt). I never had read reviews on Scotts before, but apparently, this is typical. Buyer beware.

Purchased a Scotts Bonus S fertilizer and followed the direction to a "T". Not sure what your quality inspection is doing but they fell asleep on the job. To make matters worse, customer service said they will not refund my money because I'm a consumer with a Pro account. Buyer Beware! Been loyal for many years and maybe it is time to switch to Lesco.

Bought a Scotts drop fertilizer spreader. The axle rusted on it. I contacted Scotts They informed me that they do not supply the axle as a spare part. i have to throw the spreader out. Will not be buying one of these again.

I called Scott's last week and told their representative that I bought Scott's Turf Builder Winterguard Fall Weed and Feed and asked if it was okay for St Augustine grass. The person said Yes and told me the setting to use with my Scott's Spreader. We got a large rain so I called to ask if it washed out all the winterizer. I was told by representative 2 not to use this product on St Augustine and to water every 2 to 3 days to wash it out. No where on the bag does it say the grasses to avoid using on. I only discovered it accidentally after application on the internet. Also St Augustine is the main grass in our area - why sell it here?

Had an older fertilizer spreader that broke. Called Scotts and expected to order the part and the customer service was great. Not only did they help me verify the parts I needed, they shipped me a replacement part at no charge. I will always buy their products and I am impressed with their initial quality and their customer service if needed later.