ScoochReviews of scooch.com

This product may be a good product but! I explained to them that I had accidentally ordered the wrong cover. They were kind said no problem, we will exchange it. Even sent me a return label. I was out of town for 2 weeks and didn't get a chance to send it back before I left. I was within 2 days of a month since they sent the label, and guess what? They wouldn't exchange it! They now have the one I sent back to them, and I have nothing! I wouldn't order anything else from them.

This is fake website! My friend Nedjo has been totally blown! He is now very sad for this…😡😡😡

The case itself is okay if you do not use the credit card holder. I tried 3 items; DL and 2 credit cards. It doesn’t close properly. If you have one credit card, it’s fine. The worst part is if you have a screen protector on your phone, It keeps the corner of the protector up. It was annoying. I tried taking the phone out several times but couldn’t get it to lay down.

I ordered the case for iphone 15 plus along with the screen protector and car mount, but was sent the wrong size. They will not respond to my emails to replace or refund. The only phone number I found doesn’t work.

I lost 2 credit card and my license from scooch phone case. I bought from Amazon and the window closed to return and scooch would not stand behind their product. so many options out there but this company is not reliable for product or customer service. DO NOT BUY

I purchased the Wingmate for iPhone 15 in hopes of finding the perfect phone case. When I received the product after anxiously waiting 4 business days I was disappointed with the product and design. This product is falsely advertised and does not meet the high standards they advertise. I started my return process which took over 1 month to be credited back to my account. All in all I do not recommend anyone purchase this cheaply made Instagram advertised product. Update 01/27/2025 > Scooch you're correct the order number was incorrect, this was the first issue your team did not notice. The order number should have been verified to the individual returning the item. You state that you team reached out to me in order to resolve the issue, this is incorrect. I reached out to the team on December 16th asking for a status update. Your team replied on December 17th stating the refund has been issued. I was told refunds "It takes a while to process debit cards". On December 31st I emailed again for an update on the credit, 2 weeks later assuming two weeks would be long enough for a credit to be issued on a debit card. Your Team states the credit was issued on the 20th, there was no credit issued. It was not until January 4th, 2025 that I received this message "We apologize as it looks like you originally provided us with the incorrect order number. We will refund the correct order now." and a credit to my debt account.