Sarah G.
Many Mistakes, Great User Interface
Pros: I really like Kaplan's User Interface and the mix of quizzes, classes, and reading. I think the online classes led by Martin Stoynov are very helpful. I also appreciate the ability to email an instructor with questions. Cons: There are many, many errors in both the books and the quizzes. I have only submitted about 25% of these errors through the online "report an error" tool, and it worries me that there haven't been any user notices for the other errors I've noticed. I am not confident that the Kaplan curriculum is sufficiently mirroring the FRM official curriculum, based on the fact that the classes are 3 years old, and a number of the errors I have identified relate to the fact that an outdated curriculum was being cited or used. The instructors, apart from Martin, are ineffective and do not enhance my understanding of the material. We only go through calculator instructions in Martin's recorded class: Kaplan has not provided any calculator instructions for key FRM learning needs like bond pricing.
Response from Kaplan SchweserApr 9, 2024
"Hello, Thank you for taking the time to leave a review regarding your Kaplan materials. We value student feedback as we strive to consistently leverage it for improvement and would like to apologize for any frustration you may have experienced. A senior team member will reach out to you directly to discuss your experience in more detail. Thank you again for taking the time to leave a review and we look forward to speaking with you soon. Regards, Kaplan Support Team Emily "