Kaplan SchweserReviews of schweser.com

Response from Kaplan SchweserSep 18, 2025

Hi, WIll. We appreciate you taking the time to share your experience. We're sorry to hear that the material was difficult to understand and didn't connect well with the exam questions. We will value your feedback. A senior team member will reach out to you directly to discuss your experience in more detail. Respectfully, Elena Kaplan Customer Support

Response from Kaplan SchweserAug 18, 2025

Thank you for taking the time to share your experience. I’m truly sorry we didn’t get it right the first time—your refund should have been handled immediately, and I regret the frustration this caused. A full refund has now been issued to your account. We appreciate the trust you’ve placed in us and would love the chance to continue supporting you in your career journey. Thank you, Kaplan Customer Support

Response from Kaplan SchweserJul 21, 2025

Hello. Thank you for taking the time to leave a review regarding your experience with your CFA Level III Essay Workshop. We strive to consistently provide our customers with all the tools and support that they’ll need to succeed on test day and to create a positive experience for them while they study with us and we are so sorry that this was not your experience with us. Please consider responding to the auto-email request for contact info so that we may have a senior team member reach out to you directly to discuss your experience in more detail and investigate the situation further or feel free to reach out to us at [email protected]. We value your feedback and look forward to having the opportunity to restore your trust in us. Respectfully, -The Kaplan Team

Response from Kaplan SchweserJul 3, 2025

Hello, Victoriya. Thank you for leaving a review regarding your CFA Level 3 study materials. We strive to consistently provide our customers with all the tools and support that they’ll need to succeed on test day and to create a positive experience for them while they study with us and we are so sorry that this was not your experience with us. As we value each customer's experience, we appreciate you taking the time to provide us with your feedback on your experience with the online course. A senior team member will reach out to you directly to discuss your experience in more detail. We look forward to having the opportunity to restore your trust in us. Respectfully, - The Kaplan Team

Response from Kaplan SchweserApr 1, 2025

Hello, Youssef. Thank you for taking the time to leave a review regarding your experience with your CFA Level 2 study materials. We strive to consistently provide our customers with all the tools and support that they’ll need to succeed on test day and to create a positive experience for them while they study with us and we are so sorry that this was not your experience with us. As we value the customer experience, we appreciate your feedback regarding the Qbank and Video content. A senior team member will reach out to you directly to discuss your experience in more detail. We look forward to having the opportunity to restore your trust in us. Respectfully, - The Kaplan Team

Response from Kaplan SchweserJan 30, 2025

Hello, Ken. Thank you for taking the time to leave a review regarding your experience with your CAIA Level 2 study materials. We strive to consistently provide our customers with all the tools and support that they’ll need to succeed on test day and to create a positive experience for them while they study with us and we are so sorry that this was not your experience with us. A senior team member will reach out to you directly to discuss your experience in more detail. We value your feedback and look forward to having the opportunity to restore your trust in us. Respectfully, - The Kaplan Team

Response from Kaplan SchweserJan 16, 2025

Hello, Kevin. Thank you for taking the time to leave a review regarding your experience with your CAIA Level 1 study materials. We strive to consistently provide our customers with all the tools and support that they’ll need to succeed on test day and to create a positive experience for them while they study with us and we are so sorry that this was not your experience with us. As we value the customer experience, we appreciate your feedback regarding the automated system. A senior team member will reach out to you directly to discuss your experience in more detail. We look forward to having the opportunity to restore your trust in us. Respectfully, - The Kaplan Team

Response from Kaplan SchweserOct 31, 2024

Thank you for taking the time to leave a review regarding your Kaplan materials. I am sorry to hear about your frustration with the course you have enrolled in. If you could please provide an order number so I can review what you may have enrolled in. In addition, we would like to have one of our Senior Team members reach out to assist. Thank you again for taking the time to leave a review, we look forward to hearing from you soon.