I have been using SCHelper for 4 or 5 months and it was okay. Few downtimes but overall it was functioning. Let's say that it is not functioning as good as they advertise it but that's okay. At least it was running. Since a few months they stopped running it. Impossible to link again. And now I see that THEY HAVE RENEWED MY ACCOUNT WITHOUT NOTICE and knowing that the service is completely out of order. This is outrageous.
Response from SCHelperFeb 16, 2026
Hi there!
First of all, apologies for this experience.
To my knowledge, all refund requests for this period were automatically approved.
If you didn't get a refund, request it and it will be promptly confirmed.
Thank you for your understanding.
Also, a quick announcement, the new SCHelper is now online!
WA
Wa
not a good experience
I signed up for a 3-month subscription.
After a few initial issues, things went smoothly for a few days. But soon after, the program started freezing repeatedly, and I had to contact customer support multiple times to get it working again—this happened three or four times within the same month. Then, after just under 30 days, the program stopped working entirely.
When I reached out to customer support, they sent an automated email saying they were aware of the problems and were working to resolve them. But 10 days later, I received the same automated response, and the same thing happened 20 and 30 days later—always the same message, with no real person replying to my follow-ups. It’s like the only communication I could get was from an automated system, sending the same canned response over and over.
In short, I told them that if this continued, it would be considered a scam. Charging for a 3-month service and delivering only one month is nothing short of fraud. This is why I can’t recommend their service—they are dishonest, and it’s not worth the hassle.
Response from SCHelperNov 16, 2024
Hi. You are completely right - our app is experiencing downtime.
This downtime is a result of an influx of new users.
The old version could not handle that, so we are upgrading the app as we speak.
Our loyal users know, as well as you do (you say you used the app), that we are NOT a scam by any means.
Once the new version is online, all our users will be compensated for any time lost. This is clearly stated in our autoresponder message.
Since you are a new user, you probably don't know yet that we always deliver on our promises.
Unfortunately, ATM we do not have the resources to reply to every support request we receive. All of us are trying to upload the new version of the app as fast as possible.
Please be advised; you can open a refund request on PayPal, and it will be approved atuomatically, no action needed from our side.
Once again, we sincerely apologize for the experience you had.
Best regards,
-Ivan from SCHelper
AA
Armonxx A.
Greatest service
Greatest service! Used this for years now Perfect customer service ever always consistent!
SN
Snickers
Great customer service!
Great customer service! I've been a user for a few years now, customer service has always been on point! The software works very well, highly recommended!
DR
Drake
I play for crowds of 400 people
I play for crowds of 400 people. Not big stages like Admin Van Burren or Paul Van Dyke. It's very hard to get a follower via soundcloud so it's really good for small accounts because it organically helps you grow. I could give 6 stars out of 5 if I could. Does the job. And the owner took the time to explain me how it works if you need extra help.
CD
Chew D.
Really handy software
Really handy software, I use it on multiple accounts! Any tech issues and the response is quick - Thanks
VS
Viktor Salquist S.
This is an amazing service
This is an amazing service!
I can only recommend this. It is highly effective, and will help you passively increase your fans on Soundcloud - and therefore also other places. Remember to have your Soundcloud set and ready with your good tunes, and then steadily grow your fanbase, listens, support and music carreer - and will nuture your love for music, and spreading the love of music through your music, which it's all about.
For the price, it is very cheap, and with this in use you can focus your energy elsewhere, than growing your Soundcloud fan-base.
The only place I will recommend for growing your Soundcloud audience.
Also, they have amazing costumer service, and take really good care of you. This was a huge deal for me, and they really helped me on, so don't hesitate with starting.
Soundcloud or not - have a nice day!
AT
Aaron T.
Used these guys in the past and love…
Used these guys in the past and love their customer service and helping you grow and build a audience. They are always quick to find solutions to problems and are always up to date with all of the soundcloud policies