ScheelsReviews of scheels.com

My wife and I visited the store in Eden Prairie, MN. What’s great group of team members you have at this location. Everyone was super helpful. I was looking for a comfortable dress shoe for work and after trying on about 6 different pairs landed on some Cole Haan shoes the employee recommended. Everyone we encountered was friendly and helpful. Great experience!

Honestly, it’s my first time coming to the store and actually I purchased 12 ga Winchester The guy that took my ID asked me what did I want it for and who was I buying it for which is super uncomfortable unprofessionally maybe because I was Mexican. He treated me that way he back to the office to check my ID. Never heard from him again not even to buy thank you for buying. Thank you for coming. Nothing Customer service unapproachable staff maybe because I was only one that was Mexican and I was treated that kind of way trying to burst off the last time I come here again my name is Dario Jimenez

A great shopping experience today at Scheels with friendly knowledgeable staff, a plethora of fishing products, all ending with (I believe her name was) Billie Jo. Billie Jo was friendly and funny...just a nice way to end a great experience.

The salemen allowed me to look without hovering over me, but were quick to assist anytime I had a question and checking out when I decided what I wanted to buy was quick and painless.

I was shopping over at a few competitors stores looking for a stationary bike. Unfortunately I didn't find any good service in those stores! So I called over to scheels and got ahold of a guy named Mark (#114441) he helped me all the way through the whole service from explaining how the bike worked to signing me up for a credit card! I ended up saving money with a discount and the new credit card! He went above and beyond to help me out unlike other store employees! He's what more stores need. A employee who cares!

We went on Labor Day. The whole store has such a great vibe. There are always plenty of employees so there is never a wait to get help or check out. Riley helped us in shoes. He was so helpful, knowledgeable, and efficient. What a great representation of Scheels. Thank you Riley!!

I was extremely disappointed by the unwelcoming staff in the store. I visited the store looking for youth shoes and ankle support socks for sports for my daughter. I don't visit your store often, so I went to 2 different parts of your store (mens shoes, women's shoes) trying to find youth shoes and no one asked if I needed help despite standing next to 2 associates who were talking to eachother!!! I had to walk to another section of the store to ask another associate for directions. The youth shoes section only had 1 associate who was friendly but overwhelmed with 4 families needing help! After shopping in the shoe section, I asked how to find ankle braces and he pointed me upstairs. When I got upstairs, I asked someone else where to go and he pointed me to the sports section but admitted he didn't know about the other sections-only his! I was looking at ankle braces by myself and 3 kids for 30 mins, was passed by 3 associates and AGAIN was not asked if I needed help. We were at the EP location on a Tuesday from 1-2:30pm. It was not rush hour by any means! I was highly disappointed by the staff here and felt very unwelcome. My kids were well behaved, stayed right beside me the entire time, were not whining or causing a disturbance but especially in the shoe sections- it felt as if we were not worth the associates time or money (if they work on commission). We felt very judged. The only redeeming factor was the youth shoes associate who was kind but overworked.

I order 3 gourmet fish brine kits and 3 Atlantic salmon brine kits. The gourmet kid arrived weeks ago but not the Atlantic salmon kits. They initially agreed to resend the salmon kits but never did. They ignore all further enquiries from me. Very disappointing and I recommend you use caution dealing here