Space Coast Credit UnionReviews of sccu.com

This company continues to send promotions via mail on interest rate reductions, even to its existing loan customers. Even though, the rate reductions do not apply to them,it can be perceived as an attempt to deceive. In addition, it may be also be environmentally, a waste of paper.

I am a Realtor living in Edgewater FL. I had the pleasure of meeting Victoria in the New Smyrna Beach branch located on US1 recently. I asked her about opening a business acct. She was very knowledgeable, personable, & smart. She explained the advantages of having a business acct (I have had a personal acct since 1997.) She has also assisted me several times with deposits. I really appreciate her spunk & vibrant personality. Unfortunately great employees are often overlooked because there’s so much negativity & people only want to complain instead of compliment. Huge shout out to her & the branch for always having a positive, happy environment. Sandra DeCaro (321) 501-3551

Wow. I read about this company and had my doubts. They do not answer the phone. You wait 20 minutes and then you are given an option to receive a call back. They never call back. Their website application for a new bank account is glitchy, as it took 3 days to finally get it to submit. The next day they could not find the application. They said they would call back but never did. Their connection to Quickbooks is not stable so you lose a lot of information. I would never move to this bank again. Sad. The reviews are true. RUN!!!

The worst banking experience ever. I opened my account February 5th 2026 I closed my account February 27th 2026. I applied for a credit card with this Credit Union and was highly disappointed with the credit limit they offered me when I inquired about the information entered on the credit application I learned that one of my existing bills was entered at $200 more a month than what I stated to the operator over the phone I am not sure how $700 sounds like $900 a month when I inquired about this discrepancy no one could give me an explanation as to why the operator entered such a large discrepancy on my credit application. I was really dissatisfied with the customer service not to mention that ridiculous mistake I'm sure influenced the amount of credit that was offered to me. I was told I would be contacted after an inquiry was complete and that did not happen either. Not sure if this is a normal business practice to enter incorrect information on someone's credit application over the phone or a mistake either way the whole situation really was disappointing and now I have to get that credit inquiry off my credit report. Do yourself a favor find another credit union do not open an account at Space Coast Credit Union.

Rated worst credit union in Florida for good reason. Rude, unprofessional, basically a joke. Their mobile app? Did a 6th grader write it in computer class?

Space Coast Credit Union has a poor rating for a reason. I joined this credit union over ten years ago because of the banking crisis. At the time I thought that it was not much better than the banks. Later I discovered it really is a bank masquerading as something else. Last March I noticed a $35 charge on my credit card from Barcelona, Spain. I wondered how this could have happened. It turned out that the INCOMPETENT staff had forgot to turn off my travel notification from 18 months prior. Instead of apologizing the bank forced me to fill out a LONG WINDED form to get reimbursed and told me it would take six months. I am still waiting for the refund. This past week I decided I better notify this inept group before I travel at the end of October. A goober got back to me and told me they needed the last 4 digits of my account. I immediately sent in the 4 digits only to receive after a bit of time that for security reasons they could not process my travel notification. Admittedly I was upset and told them what I thought of their services. Now they blocked me from accessing my account online. I will need to make a complaint against them to the Consumer Rights Commission and also to the Federal Trade Commission .

I spent 45 minutes going though their phone line prompts. I even reached a human once who promptly put me back into the never never land. I wanted to sign up for the life insurance they had mailed me and the person sent me to another prompt where I had two choices, neither of them being life insurance.. I have avoided going to their phone; I usually stop at a bank site, however I have been out of town and have misplaced the written offer that I rec'd by mail.

STAY AWAY. THIS IS THE WORST BANK IS ALL OF THE USA