Scarves.comReviews of scarves.com

I am soooo happy with the colour of the scarf. The beautiful way it was sent EVERYTHING. Then when I took the scarf out, there is a snag. Sooooo disappointed. Will be returning it. What a shame.

I placed an order for 4 scarves in October, they said it was back ordered, then in November they said that they weren't getting the scarves I wanted so I had to pick new ones, that were ok but not what I wanted originally. Also I could not get 4 scarves for the same money so I had to order 3. The second set of scarves finally arrived in January even though the site told me they would arrive before christmas. The scarves I got were nice but the colors weren't as vibrant as they looked online and the fabric was thin and not as high quality as I'd hopped. I wanted scarves that provide at least a bit of warmth but mine were all see through.

The one scarf that did arrive was very pretty, great texture, and good quality. Very poor customer service, and very slow. There's a lot of competition out there for our hard earned dollars and their CEO should start figuring that out.

I ordered my scarves in October and was thrilled by the selection and variety of styles and colors! Two of my choices were backordered, so unfortunately the entire order didn't end up shipping until December, but when they arrived I loved every scarf! They were exactly as described, great quality, exactly what I was expecting! I wish the communication about the entire order not shipping until December would have been better communicated, but overall would definitely recommend and order again!

The packaging (a nice box, wrapped in a bow) was cute. The prices were cheap. I used Groupon and waited for their stock to refresh. The shipping was a tad on the slow side but not horrible and I had accurate shipping information from them. But you get what you pay for. I purchased 2 neckerchief scarves as gifts, both 100% silk. At under $30 each, I wasn't expecting anything amazing - and that's what I got. The scarves are pretty, but sloppy. The edges are unevenly sewn. There were some straggly threads. My 100% viscous scarf is nice and long, with great colors. But incredibly thin. I had picked this style so that I could do a traditional front tie for a long scarf or open it up to wear more shawl style when chilly. A very open weave makes for a light scarf to tie but does nothing for added warmth. Overall, the company itself did everything to my satisfaction. But the scarves are not a "bargain" - they're just cheap.

I have to say, I got a Groupon deal for this site and I was excited to use it for Christmas gifts for some family members. I wanted to use it right away, however I think they weren't ready for the great response they got from Groupon junkies and were out of stock of 99% of their items the first few times I checked in with them to order. Finally, stock was refreshed, I found a couple of things I thought would be perfect for gifts and placed my order. The communication was great and I knew they received my order, it was on its way and I could track it - hooray! It took a while to get to me, but when it arrived, I was impressed by the packaging. It looked like a gift for me - wrapped in a nice box with a purple bow. NIce touch. However, when I opened it, I had mixed feelings. I liked the two scarves very much, (one I even had a hard time giving away) but one of the scarves was not in the best of shape. I had to cut quite a few straggler threads off to make it a presentable gift. If I had more time, I probably would have returned it for another one, but the holidays are upon us and I needed to get my package out this week. I'm just hoping it doesn't unravel within the first few uses...

I ordered my scarves in Oct, was told they wouldn't ship till Dec. Then, right before they were supposed to ship I was told that the scarves I ordered were out and that I would have to re-order. I am disappointed that this happened and that I was not offered some small thing to make up for my wait and then for re-ordering. The email for the re-ordering also did not include instructions on what to do so I have to email and ask them. Once I recieved my scarves I was happy- I like them and they're very nice and long. But I would not order from them again because of the wait and error.

I ordered a houndstooth scarf and after inspection, I realized there was a hole. I called Scarves.com and was pleased with the customer service. They apologized and promised to send out a replacement scarf that same day free of charge. However, when the postman rang my doorbell, he told me that Scarves.com paid for one pound of postage, but that my scarf was over a pound and that I needed to pay $1 before he would give me my scarf. Interesting!....