ScalewayReviews of scaleway.com

Worst hoster I've ever tested. Network is really bad. Pricing is some sort of scammy. Restarting takes several days and the support wont help at all

I ran several servers over the past few years at scaleway. Unfortunately I came across many thing which made me kind of disappointed: - System has often problems while booting from boot script - No Quota possible of root fs (nbd) - After upgrade to a newer dist, kernel modules are broken and cannot be fixed (iptables etc. not working, support does not provide help) - Switching off and on can take HOURS due to archiving of nbd disks - complicated billing: if you run a resource a specific amount of time, the billing stops normally at the "upper limit". But if you experience hardware problems and have to shut off your system and reboot it, you will get a different hardware which is considered as new resource and the billing starts from the beginning and is not "capped" anymore. So the price is ok but all the issues I had made me choose a different hosting provider.

Stay away from Scaleway, at all costs. They praise themselves as disruptive, and this is absolutely true, but in the worst way possible, more like destructive, because they will destroy you and your service if you trust in them. Their support is not answer / helping , instead they just answer with default prewritten answers. Their network is overloaded most of the time, which leads to very very poor network performance on your server (sometimes less than 10mbit/s in up and download) Their technology seems to be some sort of rejected hardware / throw outs, which nobody else wanted to have. They crash almost everyday. Additionally the software they use is super buggy, the online console is not working, servers wont turn on for days, mounted drives are dismounted and cannot be remounted and several other issues. In conclusions, do not consider using scaleway at any cost, they appear to be super cheap, but what's it worth when your service is not reliable? Don't go there.

They don't return the payment log at card registration to the card company. Payment system is very weak and dangerous.

Avoid those scammer at all cost, they have charged my card twice while i canceled the server after the first day, but they keep charging for nothing!

Mon serveur est down depuis 5 jours, et c'est la 3éme fois que ca arrive. Laissé X messages sur le support. Toujours la même réponse : "Nous sommes toujours en attente d'un retour de nos ingénieurs à ce sujet. Nous allons revenir vers vous des que nous aurons un retour de leurs part." Jamais vu ca chez aucun autre hébergeur !!!

I gave them my credit card info for the first time - and they stealed 2€. I decided that it's a payment for checking my card, and that it will be returned. But I mistaken - they didn't return me money! I thing it's unacceptable towards clients. Don't deal with this hosting.

Scaleway could be seen as cheap and competitive but when you are starting to use their services, you can understand how they treat to the customers like a useless and gives 0 support when something gets serious. They recently suspended my droplet regarding billing payment failure (Which charged 8 days ago and I don't have any overdue payment) during the busy hour. When I opened the ticket to customer support, they replied me that It could happen when the new invoice is creating as a draft. And I was pretty sure, they have a system failure and that's why they locked my server during the busy hour but they never accept any mistake which has done from their side. Because I don't feel safe on Scaleway anymore, I am switching to Amazon today.