Scale SystemsReviews of scalesystems.io

I was sold on Scale Systems based on the extensive promises made during a sales call, including high-level support, personalized strategies, and systems to help grow my business. When I requested that these promises be reflected in the contract, I was told they would not be included. As a result, I did not sign the contract, but the company still charged my card for $20,000. When I attempted to work with the company to resolve these issues, I was ignored and eventually received little support. Eventually, I submitted a dispute with my credit card company. Contrary to Scale Systems' public statements, they did not issue a refund-my financial institution ruled in my favor and returned the funds based on a lack of delivery and misrepresentation. What has been most disturbing is what happened after the dispute. The company’s founder used private information that I shared during the initial sales call-about my personal and financial situation-to contact someone in my professional network and attempt to discredit me. This was a clear breach of trust and confidentiality. Additionally, I received emails threatening legal action if I did not remove my honest, fact-based review. This experience has been not only disappointing but deeply disheartening. I am not seeking financial gain through this review. My intent is to help others avoid the distress and breach of ethics I experienced. My review reflects a firsthand, truthful account of my experience and complies with all platform guideline despite repeated attempts to silence me.