Scale.jobsReviews of scale.jobs

Really good!

They do an amazing job and I like their service.

Very interactive, assistants guide you through the entire on-boarding process.

RE:Leela: Leela, this is a polished version of the email you sent me privately. The difference is that the private version also asked me to take the review down. I notice that part didn't make it into the public reply. The workflow explanation is also worth examining. When I contacted support on March 5 about the untouched applications, the response was "I've informed the operations team" and a promise to personally ensure they were completed. No mention of a workflow bug. No mention of a system requiring all five applications before triggering. That explanation appeared for the first time a week later, after this review was posted. A bug didn't ignore three emails, a text, and a chat message requesting account deletion over the course of a week. A bug didn't put someone on the phone who couldn't understand the word "cancel." And a bug didn't decide to ask a customer to remove an honest review rather than simply own what happened. The review is accurate. It will remain accurate regardless of how many times the story around it gets edited. Original review: Zero stars if I could. Scale.jobs is a service that promises to apply to jobs on your behalf. Here is what actually happened. I signed up for the free trial, which provides 5 job delegations. I submitted 2 jobs. After 48 hours, neither had been touched. My account manager texted me and promised she would get them done. Another 24 hours passed. Still untouched. 72+ hours, two simple tasks, zero action. I requested account deletion and data removal. I sent an email to their privacy team citing Section 8.5 of their own Terms of Service. No response. I sent a follow-up email the next day. No response. A week later, I sent a third email, a text message, and a message through their chat system. The response I finally received was a phone call from someone who could barely speak English on a connection so poor I could hardly hear them. Rather than addressing my deletion request, they repeatedly insisted they were going to complete the two jobs I had submitted over a week earlier. When I told them, multiple times, that I wanted my account cancelled and my data purged, the person did not understand or would not listen. I had to raise my voice and eventually hang up. To summarize: they couldn't complete 2 job applications in 72+ hours for a trial customer. They ignored multiple written requests to delete my account. When they finally called, they tried to retain me rather than honor my request. Their own Terms of Service promise data deletion "within a reasonable time." A week of being ignored is not reasonable. If they can't handle two tasks for a prospective customer, imagine what paying customers experience. Save your money.

Really great experience, and very quick to apply for jobs after eligibility.

Really great tool to support job seekers

I like their dashboards and the way they are working to provide a good service

It's amazing