C M.
Bad customer service, store closes as soon as 40 minutes before advertised time.
I came to the store at 8:42pm to buy a couple of items I needed. I was turned away by the security guard at the door and was told they close at 8:40pm. I pointed him to the sign which had clear sign printed business hours of 8:00am to 9:00pm and at the of writing this review Google also claims the same hours. Security guard suggested I bring it up with the manager and in response I accepted. Security called the manager over, Maria, and I explained the situation, suggested that if they’re going to be closing almost half-an-hour sooner than the stated time then it needed to be advertised. Despite my efforts at being polite Maria very rudely refused entry and walked away. I then asked for the corporate number to which she refused to provide it “because it’s company privacy” and proceeds to tell me to look it up on Google. I understand business hours, I made sure I had enough time to arrive, get what I needed and leave before the end of business hours. What I don’t understand is shutting the store 20 minutes before the advertised business hours, you’d expect more seriousness out of a large corporation like Save-A-Lot, and a lot more of professionalism out of a store manager, Maria was far from professional. Speaking of, corporate number is (314)-592-9100 if anyone ever finds themselves needing to use it.