Alessandro
Delivery and customer support nightmare
Order took more than a month to arrive. Shipping company said they could not find our address. Mind you we run a hotel and have deliveries coming daily from all courier companies... When the package finally did arrive there were several Items missing in the delivery. I sent customer support an email the same evening September 2nd and another a few days later explaining that i had received my order but 3 of the 5 items I ordered were missing and still have not heard back from customer support. I am writing these reviews hoping to get a response…
Response from SAVD ClothingSep 9, 2026
Hi Alessandro, we’re very sorry for the experience you’ve had with both the delivery delay and the missing items. Waiting over a month only to receive an incomplete order, then not receiving a response to your emails, is understandably frustrating. Please reach out to our support team again with your order number and mention that 3 of the 5 items were missing from your delivery. We’ll make sure the situation is looked into and assist you further.




