Walter Horst L.
I placed an order with this seller and…
I placed an order with this seller and agreed on a specific shipping method in advance, which was confirmed before I paid. However, this agreement was not followed. When I addressed it, the responsibility was repeatedly shifted to others instead of being taken seriously. We then agreed on a second order with the same conditions, and I was assured it would not happen again. Unfortunately, the exact same issue occurred again, and the shipment was eventually returned. This has now been going on for several months. I have asked multiple times for a refund, but instead of resolving the issue, I kept receiving delays and explanations (including personal issues). I understand that things can happen in life, and I genuinely wish him the best. However, if this affects your ability to run a business properly, customers end up paying the price. At this point, the level of organization, communication, and reliability is extremely poor. It honestly gives the impression that there is no proper structure behind this business. Based on my experience, I cannot recommend this seller.




