Chad C.
Great customer service
Great customer service, very helpful choosing which sauna heater to purchase

Sauna Heater Supply is dedicated to providing high-quality saunas, sauna heaters, sauna lumber and components, steam room equipment, cold plunges and other wellness products that enhance health, wellness and relaxation, while delivering exceptional customer service and expert guidance.
Sauna Heater Supply (saunaheatersupply.com) has 78 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Claim this listingWellness & Spa · Los Angeles, California
Excellent

Wellness & Spa · Los Angeles, California
Excellent

Wellness & Spa · San Francisco, California
Excellent

Wellness & Spa · Culver City, California
Excellent
78 approved reviews, newest moderated first
Chad C.
Great customer service, very helpful choosing which sauna heater to purchase
customer
Customer service was wonderful! James and the other rep were very prompt in returning my calls and gave me a great deal on a new Sauna. Would highly recommend using Sauna Heater Supply for your sauna purchase!
Stephanie O.
James Baclig was a fantastic sales rep! He went above and beyond to help me choose the right product, and ensure that I had not only the necessary accessories, but a couple little extras too! He was pleasant, knowledgeable, and patient! I felt that even though I’m across the country, I was a valued customer and given the same attention and support as if I was making an in person purchase. I highly recommend this company and if you are lucky enough to work with James, that’s a bonus!
Jeff K.
Outstanding company and customer service. Looked long and hard for a reputable and professional sauna company and so glad I have one to share with others too.
Response from Sauna Heater SupplySep 5, 2025
Thank you for the kind words! We strive to equip our team with the tools and training to be the most knowledgable team in the industry!
Michael A.
Great service & discount- many thanks to James!
Will
Ordering with Sauna Heater Supply was easy and quick; it was a one stop shop for all the items needed for a new sauna. James was very helpful in answering questions and suggesting a heater size for the sauna I was ordering. Being able to talk to someone who is knowledgeable made the process much easier.
Response from Sauna Heater SupplySep 2, 2025
Thank you for the kind words! We appreciate your business!
Jason S.
James was very helpful and knowledgeable.
Response from Sauna Heater SupplySep 2, 2025
James is the best! Thank you for the review!
Vilppu A.
James and his team are incredibly helpful. They went out of their way to answer ALL of our questions, and to source all of the additional parts we needed that weren't listed on the website (chimney extension and heat shield). He responded to messages after hours, and even gave us an additional discount we didn't ask for. Highly recommended!
Response from Sauna Heater SupplySep 2, 2025
We strive to offer the best customer experience with the most knowledgable team! Thank you for the review!