SaunaCloud®Reviews of saunacloud.com

Incredible follow up, extremely proactive and solution minded. I never felt like I was being sold to and they made me feel like I was family!!!

We couldn't be happier with our SaunaCloud which we installed as an after-thought in our backyard renovation project. When we were unsure about the power supply, Chris and the SaunaCloud team were incredibly responsive and provided clear and detailed instructions with NEC specs for the installation. Our electrician even said it was one of the clearest and easiest out of the hundreds of saunas he's wired up. We highly recommend SaunaCloud, and are so glad that we didn't go with one of the generic Costco or third-party import brands that some of our other friends are having challenges with.

I did a lot of research before choosing SaunaCloud, and a positive Reddit review was actually what made me reach out to them in the first place.

We are searching for our first sauna and had the pleasure of talking with Chris of SaunaCloud. He was incredibly gracious and generous with his time and insights, and it is clear that his knowledge, experience, and passion for quality products and service is extraordinary. We were also impressed with how thoughtfully Chris approached the conversation. He really listened to our needs, preferences, and constraints, and asked insightful, well-targeted questions to better understand how we plan to use the sauna and what matters most to us. His approach was highly consultative - focused on helping us make the right decision rather than steering us toward a particular product - and we never felt any sales pressure at any point. While there ultimately may be a better fit for us given our budget, we came away with great confidence in SaunaCloud's products and service, and a much clearer understanding of the overall landscape. We'd certainly love to have a SaunaCloud in our home, and highly recommend anyone seeking a high quality sauna give them serious consideration. Thank you so much, Chris!

SaunaCloud® offers innovative wellness solutions with high-quality products, easy setup, and excellent performance. Their reliable service and customer support create a relaxing and satisfying sauna experience at home.

I spent months researching home saunas before landing on SaunaCloud, and I am so glad I did. We wanted a true custom infrared build rather than a flimsy pre-fab box, and their equipment delivered exactly what we needed. A quick heads-up on the build process: you do need your own contractor to frame it out and a licensed electrician to hardwire the power supply to meet code. But the provided manual made it seamless. We went with the Canadian Cedar, which smells amazing and looks incredibly high-end. We even had our contractor build the "flip bench" they recommend to house the power supply safely out of the way —such a smart design detail. +3 The heat is just unbelievable. We used their carbon infrared panels (we even put them under the floor so your feet get warm!) and added the VantaWave Full Spectrum heaters. It easily hits that sweet spot of 135°F after a 60-minute warm-up, and the sweat you get is deep and intense. +3 The tech is also flawless. The control panel is super intuitive, and having dual displays (one inside, one outside) is super convenient. Pumping music through the built-in Bluetooth while using the Chromotherapy color lights makes it feel like a high-end commercial spa right in our house. +2 Customer service was top-notch. They promise a 24-hour response time during the week , and Chris and the team definitely lived up to it. Plus, knowing the carbon panels have a 10-year warranty gives us total peace of mind. +3 If you're on the fence about a custom infrared setup, don't hesitate. Highly recommend!

A few years ago my husband and I bought a second-hand infrared sauna following his diagnosis of terminal cancer. Back then he was given a life expectancy of 3 to 5 years. His 5 years will be up in March this year and he’s still doing well. I believe that the infrared sauna may have something to do with this. Our sauna uses ceramic heaters and I was researching on the internet with a view to upgrading to carbon panels when I stumbled on Chris’s blog and website. I am so glad I did as he is so knowledgeable and helpful. After reading Chris’s information I feel much better educated about the various options and am convinced that SaunaCloud is the very best supplier for our next sauna. We are currently in discussions with Chris and he really couldn’t be more helpful and approachable.

Chris was knowledgeable and straight forward in explaining the different sauna heater options (pro and con) and what might work best in my specific situation (replacing a 20 year-old-rock heater). While we came to conclusion that an infrared system might not be the best for my situation, he was nonetheless very helpful in helping me think through the options.