CDS
The necklace is beautiful
The necklace is beautiful. However, I did not realize it would arrive COD as I’m in Canada. Was easily half of the value of the necklace. That was a big shock.
Response from Saulė LabelJan 15, 2024
Dear Carol, Thank you for your kind words about the beauty of our necklace! We're thrilled you love it. ❤️ Regarding the customs fees, we're so sorry this happened to you! We'd like to clarify that customs charges are beyond our control and are determined by the recipient's country. We do have a disclaimer on our website regarding this matter, and we understand how unexpected fees can be a surprise. Please feel free to reach out if you have any further questions or concerns. Warm regards, Saulė Team




