SatechiReviews of satechi.net

I purchased a E3 keyboard from Satechi and lost the bluetooth dongle that came with the package. I contacted Satechi and asked if I could purchase another dongle. Austin and Victoria in Satechi support did me one better!!! They sent me a dongle for free and stayed with me from beginning to end to make sure that I got the dongle and was satisfied. Best service ever! Would purchase from them again in a heartbeat

Great product! Looks exactly like it said and works exactly as expected. Delivery time was great too. Definitely will shop again!!

FedEx left parcel on my door with fake signature but Satechi resent the keyboard immediately Thanks to Satechi for the assistance and I recommend to buy from this company 100% reliable !!!

I bought a Satechi X1 Slim Keyboard on March which some keys stopped working after 3 months. I wrote them using their website chat and they escalated the case. After asking my for the product invoice, a video showing the error and giving them my address information, they sent me a replacement unit that arrived 48hr later!. Amazing! I've been a Satechi products user since 3 years now, and I'll continue to be for many many years.

I had a couple of things go wrong with my recent order but had such a great experience with their highly responsive and helpful staff I had to google around to find some place to leave them a good review! I'm not sure if the reviews below are disingenuous or if Satechi has had a major CS revamp, but I don't know how the company that produced those experiences and mine could be the same company. I’ve had 3 interactions with their staff (once on a pre-order, once on order, once on support) and each time staff were quick to respond, polite, clear in their communications, and receptive to the feedback I offered. For me, purchasing from Satechi is a worry-free experience; Anything that might *happen* to go wrong, will be made right.