SatechiReviews of satechi.net

So I bought a Satechi mini backlit Bluetooth keyboard. Was cheaper than the Apple Magic Keyboard. You do notice the quality not being comparable to the Apple one. I would say it's more in line with a Logitech type quality. It paired fine with my M4 Mac mini but have noticed from sleep it takes awhile to reconnect. I notice this because entering password too fast it does not always register key strokes. I ask Satechi support about this but have yet to get a response after a couple days. I really don't count on support much anymore. I tend to just return products if they don't completely satisfy. Its really the only consumer recourse to prevent bad products. I really don't expect the keyboard to hold up for years, it just feels too cheap and noticing other reviews after purchase. It seems that early failure is possible. Not many companies offer Apple dedicated peripherals so Satechi has a sort of niche with their products. I think their products have acceptable value even without good responsive support. But if the product fails me early, I won't be buying anymore products.

SATECHI keyboard ST-KSM1LT-ND er OK – men har nogle mangler, man bør kende til før man køber det. Det har “nordiske taster”, men i praksis betyder det, at de svenske tegn lyser op med baggrundsbelysningen, mens de danske sidder nederst på tasten og ikke er oplyste. Man vænner sig dog til det. Opsætningen ved opstart skal man lige lære. Det lykkes nok, men næste gang føles det som om man skal starte forfra. Hvis man ved en fejl kommer til at røre tasterne langs kanten, kan tastaturet gå i en tilstand hvor man skal kunne diverse Klingon hand-grips for at få det tilbage igen. Det kan man også lære. Hvis man skriver LaTeX, skal man huske hvor specialtegnene (vinkelparenteser, backslash, lodret streg og tilde) sidder. (Trustpilots side kan HELLER IKKE finde ud af de symboler!!!) Men det kan man jo også lære sig… bare livet varer længe nok. Derfor synes jeg samlet set kun det er 3/5. Uden at jeg NOGENSINDE har fundet et der både kan de danske bogstaver OK klare at vise PÅ TASTERNE de der symboler til latex. Det gode er den faste, mekaniske lyd af tasterne.

I actually heard by email from customer service, however, even though their product had a design flaw that contributed to damaging my laptop, no refund was forthcoming. I tried to place a review on their website, but you can't which suggests to me their reviews are canned. So the dual laptop stand is nicely designed, but the support tongue at its base is too short to prevent laptop from toppling. My laptop fell and broke soldered connections within the keyboard. A longer tongue would solve the problem. I had a friend do just that for me and now i can safely store my laptop and phone beside my favorite chair without fear of redamaging unit. At $50, it needs to be re-engineered.

I bought a Type-A to Type-C Adapter (SATECHI ST-TAUCS) in June 2021. I've used it for almost 4 years until it finally broke. The small gray cover came off loose just some months after I bought it, which was annoying but I would just put it back, sometimes it would be hard to pull it off though. After so much time using it, somehow the cover was off and the components inside broke. It was good and useful while it lasted, but it was definitely a flimsy product.

I bought the Satechi Slim W1 Wired USB-C Backlit Keyboard from a retailer while I was on vacation, and it is faulty (often repeats keys with a single key press, i.e. improper debounce). I only just spotted this after I returned home, so I am unable to return it to the retailer for obvious reasons. Keyboards have been around for decades, so one would hope in 2023 companies like Satechi would be able to design a keyboard where the keys don't suffer from improper debounce. Unfortunately, the Satechi Slim W1 Wired Backlit Keyboard suffers from this very problem. Satechi themselves, to their credit, has offered to replace it free of charge, despite the fact that I bought the keyboard in a different country. However, they were quite eager to note that their agreement to replace the keyboard was an "exception". Hmm, OK. However, I did warn their customer service team that the issue is probably with the design of the keyboard itself and not just my particular unit. Customer support is not as bad as I was anticipating, but I'm really unimpressed that I have to use third party software on my Mac (called 'Unshaky', configured with a 40ms delay) to eliminate improper debounce from the keyboard. Satechi needs to fix the keyboard's firmware to properly handle debounce events. I probably won't buy a Satechi product again as this kind of engineering oversight is not acceptable.