SaratafloristSarata Florist is a top-notch online florist that offers the best-in-class flower concierge services. Their services include agent follow-up with local florists, fanatical customer service, constant updates, and full responsibility for every order with a 100% satisfaction guarantee.This means that you can be sure that your flowers will be delivered fresh and on time, and that you will be completely satisfied with your purchase. Sarata Florist is the perfect choice for anyone who wants a hassle-free and enjoyable flower buying experience.
Sarataflorist (sarataflorist.com) has 545 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Nick R.
My order was cancelled due to location which was offered for the area. Being a military service member i trusted this company to provide a loved one with a surprise birthday gift. I Was told after i called to follow up a day later that my order was canceled with no notice to me, and would receive a full refund. Its been three weeks and have yet to have my refund issued. Tried looking for the phone number online and nothing is coming up.
Meyer M.
Just like everyone else. I ordered flowers in September and within a few hours received email notification that my order had been cancelled but they did still take my 76.26!! Now it is November and I have sent numerous email reminders to reimburse my money but have seen nothing.
Ed
I paid for an order and within an hour I was emailed that the order could not be fulfilled. The email stated I was refunded. Two weeks later and I have still not been refunded. I have written them and was told they are working on it. Scam
Jessica L.
Same story as everyone had, unfortunately I didn't read reviews before placing order. Ordered for daughters 18th birthday, my order was cancelled immediately and every email I send just says they're working on it. I filed a dispute with my bank and recommend anyone dealing with this scammed do the same because they will just keep telling you they are working on it. If they did indeed intend to refund me, they'll have no problem with my banks dispute, which, thankfully Bank of America is good about protecting my money and has already credited to my account while dispute is in review. Update: immediately after filing a fraud claim with my bank, I was given a refund. I'd suggest to anyone dealing with this company to go thru your bank
Joan M.
I ordered flowers for my brother’s wake. I paid with a credit card and received A confirmation email. When I went to the service much to my dismay the flowers weren’t there. Little did I know Sarata had cancelled order. When I looked them up on internet I read numerous accounts of this scenario. They say a ‘refund’ is issued but they don’t refund your money. It is fraud. And I don’t know how they are able to continue to operate. Why doesn’t google and the federal government crack down?
Anonymous
Ordered flowers for a funeral today. Spoke on the phone and confirmed order. Later got an email they can’t deliver the flowers. Now my family will not get flowers from us for the funeral. DO NOT USE THESE PEOPLE! This was charged to my card without ever being processed for delivery!!!!!
Sharon W.
I ordered flowers for a funeral and then I decided to cancel the order. I received the invoice that said they canceled the order and would get a refund. A few seconds after I canceled my order. They sent me an email telling me they have to cancel my order. I wish I would have read these reviews before ordering. This is a total SCAM.
Gregory B.
I encourage people not to buy from them, there not honest also I still haven't received my refund they keep saying 7 business days it's been almost a month everytime I emailed them there saying sorry for the delay your money will be refunded in 3 business days. Please don't order anything from them. I really believe there a scam.
