SaratafloristReviews of sarataflorist.com

Very frustrated, I put in an order to someone who is sick. I didn’t look into this florist first and I feel like I fell for a complete scam! I ordered it to be sent to her house today and nothing has shown up plus am now seeing that Sarata Florist is a known scam online! I’m pissed and I want my 56.70 back!!!!!

THEY ASKED ME TO UPDATE MY REVIEW - The reply below by the company is completely FALSE! They have not refunded my money, especially not on the first day 🤣🤣 what a JOKE! They sent me another fake receipt and generic email yesterday 6 days after my purchase saying I had been refunded the first day. Since then I have found that they also run a website called babyblueflorist - look it up, you will see the same results in the reviews on here. Anyone who is reading this and thinks this company is righting their wrongs based on the replies, they are not. It's part of the SCAM!! I just won the PayPal dispute YESTERDAY, so explain to me how this company is saying I got my refund the same day. 🤔 To be clear I just won the PayPal dispute, but the company themselves has not issued a refund. So contact your credit card company and file a chargeback if you are one of the victims. Original Review 👇🏻 THIS COMPANY IS A KNOWN SCAM, there are articles about it on the internet. I was charged $52.35 for one dozen roses sent to my friend who's orange cat of 15 yrs just DIED. I should have known the price was too good to be true. I called to make sure my order went through and the flowers were real, I was told "yes, they're fresh too" (by a man) and guaranteed delivery within 2 hours. I waited and waited and waited and finally found in my email where they had cancelled my order with no explanation and assured my refund. I called again (woman this time), and was told there was an unknown problem with the delivery and that my refund had already been issued (it had not, the payment was still pending). Then I got a fake refund receipt in my email yesterday. I see today the money has been taken out (today) and I have been scammed by this place. I looked them up on the BBB (Better Business Bureau) and I was SHOCKED 😳 about what I found! They have a 1-star rating (0 star isn't an option) & 14 people who have been through the EXACT same thing and never received their money back or their flowers in the last 12 months (just on the BBB alone). Even the details were exactly the same to a T! I never received the services or the roses and I have email confirmation of the cancellation and the fake refund. they never intended on delivering these services and then lied about the refund. I then went to the internet, as I am a resourceful person, and found TONS of people they have scammed, even people posting desperately just days ago on Facebook. I should have looked closer, the website has NO place for reviews, now I know why. Look them up on the internet and read the various articles and the robbed customers who were just trying to brighten someones day a little..... this place needs to be stopped! I will personally see to it if I don't get my money back in the next 24 hrs..... I have a social media platform and I'm not afraid to use it. It's 2 weeks before Christmas, THANKS A LOT!

I Placed an order, they charged my card. Then canceled my order. When I called and asked about getting my money back they kept transferring me to other people and then hung up on me.Yes I received my money back into my account, but the fact of poor customer service is why I rated the way I did.

Wrong flowers.

I ordered for my wife birthday from this sham/company on 11/25/23. The order got canceled, a hour later saying that my local florist wasn't able to fulfill my order. This scam/company sent me a email saying that I would be refunded for my order within 2days. I called them 5x about my refund This is 12/7/23 and I as of yet to receive my refund... I wish I read the reviews In the beginning and I could give zero stars

This company is a scam don’t use them false advertisement never deliver my order to the hospital after contacting them several times

Sarata Florist—SCAM SCAM SCAM SCAM!!!!! DO NOT ORDER FROM THESE PEOPLE!!!!! They are sketchy and NEED TO BE REPORTED AND TAKEN DOWN ASAP!!!!!!!!!! I ordered my flowers 11/17/23 and the order was cancelled “due to my area was not in their delivery zone” but what a coincidence that this is a common issue!!! According to their website it states that they will refund between 2-5 business days and it’s now December 3rd and I had to call twice!!! Now they told me it will take 3-5 business days. So I will wait and see.

ORDERED FLOWERS 11/30/23 - CANCELLED LESS THAN 24 HOURS LATER WITH NO REFUND TO MY CC! WOW! SCAMMERS FOR SURE! DO NOT ORDER FROM THESE RIPOFFS! CALLED CUSTOMER SERVICE & WAS JUST PUT ON HOLD! REP SAID HE WOULD TRANSFER ME TO CUSTOMER SERVICE - WAS ON HOLD FOR 10 MINUTES & CALL WAS DISCONNECTED. DISREPUTABLE THIEVES! Original Order#How Sweet It Is (#897565-5384) Per Sarata Flowers: Order Refunded: 80729 on 11/30/2023 NOT REFUNDED AS OF 12-04-23