SaratafloristSarata Florist is a top-notch online florist that offers the best-in-class flower concierge services. Their services include agent follow-up with local florists, fanatical customer service, constant updates, and full responsibility for every order with a 100% satisfaction guarantee.This means that you can be sure that your flowers will be delivered fresh and on time, and that you will be completely satisfied with your purchase. Sarata Florist is the perfect choice for anyone who wants a hassle-free and enjoyable flower buying experience.
Sarataflorist (sarataflorist.com) has 545 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Keisha W.
Do not use this company. They advertise same day delivery, you enter the date you want, they take your money and then you get an email with a different delivery date. I spoke to several people who blamed it on the flower shops they use. I am not waiting on a refund and from what I've heard it may not happen. I will dispute this charge through my bank. Please do not use this company!!
Jeanette M.
STAY AWAY FROM Sarata Florist!!! On July 12, 2024 I made an order for flowers from Sarata Florist for a family that was in mourning, they immediately cancelled the order informing that they will not be able to do the delivery so they will refund my funds. Todate, August 4, 2024, I still have not received the refund after I have made multiple telephone calls to them and on each call I was promised that it will be returned to my credit card in 2-3 business days.
Scott D.
Absolute scam. Checkout the Better Business Bureau about them. Scamming everyone.
Jane R.
Rated 0. Horrible heartless thieves. No flowers delivered to an FUNERAL and they collected from my credit card.
Mary S.
Update: got our refund after contacting BBB! What's scary is - this company will just start a new company with a new name & concept after they get shut down..... SCAM ALERT: I placed an order on July 19 & they immediately contacted me saying my order had been canceled. They still took my $73 & have not refunded me. I have called twice & they say "give it a few days". I know I will not get my money....
Laurie D.
SCAM SCAM SCAM - do not use them and if you do, report them to the Better Business Bureau. They immediately take your money and do not deliver a thing, cancel quickly thereafter AND promise a refund that never comes! Horrible experience!
Marissa T.
They canceled the order immediately and did not refund me. I order flowers in May and have been waiting for a refund for two months. I’ve been consistent with emailing them so if you want your refund don’t stop emailing and threaten to report. Just got my refund today thankfully.
Cheri S.
THIS IS A SCAM!!! They immediately cancelled the order sent an email saying they are refunding the money but DO NOT REFUND the money!!! What a terrible thing to do to someone who’s needing flowers for a special occasion! When I call customer service they say In broken English refund money 2 days 2 days refund money and they are rude they won’t say anything more besides refund money 2 days and it’s a big fat Lie!!! They emailed me after I sent in this complaint two days ago and stated give us 2 days to refund the money rest assured she said and it’s been another two days and NO REFUND!!!
