SaratafloristSarata Florist is a top-notch online florist that offers the best-in-class flower concierge services. Their services include agent follow-up with local florists, fanatical customer service, constant updates, and full responsibility for every order with a 100% satisfaction guarantee.This means that you can be sure that your flowers will be delivered fresh and on time, and that you will be completely satisfied with your purchase. Sarata Florist is the perfect choice for anyone who wants a hassle-free and enjoyable flower buying experience.
Sarataflorist (sarataflorist.com) has 545 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Ann B.
Total scam.! I thought I was ordering from a local florist and ended up ordering from Sarata. They could not fulfill the order for my Mother in Law's funeral. I received the cancellation email from a 'Margaret Reyes' (no contact info or phone number) that said I would receive a refund. They next email said the $ was refunded but the funds NEVER hit the bank. I have called the 1-800-723-7788 repeatedly with no resolution.
Scottie A.
Charged my card and never received product or refund.
Chiquita W.
This company is a SCAM. Should be able to give them a -0 rating. They are taking people money and then claiming that they refunded the money but the customer NEVER received the refund. Placed an order 8/8/2024. Order was canceled 8/8/2024... it is 8/28/2024 still no refund.
Alice “alineverskincare” L.
8/28/24 I posted the below 8/27, then immediately emailed Sarata to ask for refund status, and today I see the refund pending to my credit card. Wonder if they saw this post! 8/15/24 Same story as everyone else's. Ordered flowers over the phone, received confirmation email, order was suddenly cancelled via email 30 mins later, and then another email claiming a refund was issued. The charge already went through and a week later I sent a email asking about the refund. "Margaret Reys" said they are working on it and I have yet to receive a refund. I have reported the incident to the Better Business Bureau (BBB) and am going to call my bank about the charge. DO NOT ORDER FROM THIS SCAM COMPANY.
Kate D.
SCAM company. Does not deliver and does not refund. MANY bad reviews online. Unfortunately, they are true, and I did not see them prior to being scammed.
Chris
This is a scam complete. They offer goods and services, cancel your order immediately after it’s placed, then lie about your refund until you hopefully forget about them. Look them up on BBB. Stay far away.
Lori K.
This company can not delivery flowers and will not refund your money.
Danny K.
Ordered flowers. Received email confirming order processed and same day delivery, but they weren't delivered. I saw these reviews and immediately called the credit card company to replace the credit card for safety. Such a bummer.
