SaratafloristReviews of sarataflorist.com

I tried to make an online order for flowers on Serata Florist on August 8th. The day after they confirmed the purchase and took the money from my bank account they sent me a cancelation email telling me the refund would occur in 5 to 7 business days. That was a month ago. I sent repeated emails to the CS and Margaret kept saying they were working on it. After checking on the internet I realised this website was fraudulent and a scam. Still waiting. DO NOT ORDER ANYTHING FROM THEM!

This website is just scam I ordered flowers 8/18/24 I got charged the same time, few hours later I got email they cancelled my order and said I am going to see refund next few days today is 12 days passed but no refund,, I find out they do the same thing to other and it is scam I call my bank dispute the transaction!!!!

This company is a scam! Please do not order from them. I had placed an order on 7/30/24 and immediately received an email stating my order had been processed. A few minutes later, I received an email stating my order could not be filled and I would receive a refund. I received an additional email shortly after letting me know I would receive the refund in 2-5 business days. After waiting a week, I called the company multiple times letting them know I never received the refund. I spoke with the same woman in customer service each time. Her response was always the same. She stated, "Give it a few more days. It shows that we have processed your refund". I made a complaint with the BBB, and they contacted the company. They finally actually processed my refund on 8/27/24 after being reached out by the BBB. After reading multiple reviews, I realize they do this to everyone in attempt to get your money.

I ordered flowers from this company on 08/10/24 and received an email almost immediately saying that the order was cancelled and my money refunded. They never refunded the money. It has been 20 days with continual follow-ups. I keep getting responses from a Margaret Reys saying they are working on it. It is clearly a scam — wish I would have researched them prior. Really angry and hope that I can help in getting this site shutdown so others do not fall victim. I am reporting them to my bank, BBB, FTC, and any other government agency that will help. It is crazy that they are up and continuing to scam people!

ordered yesterday flowers for my daughter I live in Florida she lives in Piscataway NJ they accepted order for delivery next day never arrived. they said order was canceled without notifying me as it wasn’t in their service area! It was my daughters birthday today. I would have ordered elsewhere still have charge on my credit card SHAME ON THEM. they could have let me know. they sent me confirmation and acceptance of order but nothing else do not use them

Placed my order August 1st n right immediately they cancelled saying they couldn’t deliver in my area.. n I know I have worked with florists n they use local florists to fulfill the order. Looks like this company takes an order n everyone’s credit card info, n cancels the order immediately n keeps the money but claim to have refunded the money back. It’s been a month and still no refund or money back of 75$ . The only truth is, I work for a private investigation and background check contracting company within the US government, and for sure they messed with the wrong client because I will find the culprits behind all these complaints and scamming documented on them with BBB and fully push for prosecution of them. PLEASE PROTECT YOUR INFORMATION AND SAVE YOUR MONEY! They are scammers hiding behind a florist company !

For those that have been scammed and not refunded. Call them repeatedly all day long. Demand your money back. When they hang up, keep calling. Tie up the phone lines so they can’t continue to scam people (800) 723-7788 is their number. I don’t think Margaret Reys is a real person but someone they transfer too who makes promises while the company continues to scam more people. Just read all the reviews here. Report to BBB and reportfraud.ftc.gov

This florist is a scam. Do not order here ! I ordered flowers for my sisters birthday and they charge me . And they were never delivered. And they didn’t refund my money.this was in July 29 2024, and I had called several times and they say you will have your money back . And today is August 29 2024 and I never got my refund back . Be very careful with this people . The take your money and they don’t deliverd anything.