SaratafloristReviews of sarataflorist.com

Do NOT order from them! They stole my money and refuse to provide me my refund! They are incompetent and don’t know how to do anything. Their communication is trash and won’t give me details as to why 2-3 business days is going on a month! Scam scam scam!!!!!

I orderd flowers on 9/7 to be delivered on 9/7 to a sick friend. It is 9/9 and flowers were never delivered. I emailed them twice with no response. I called them today 9/9 and spoke to a man with a foreign accent. He said they refunded me after I placed the order as there wasn't a delivery person in my area. He said I should have gotten a refund email and to check my spam email. I asked him to remain on the phone while I checked my email and he said no he has other customers waiting. The more questions I asked the meaner he was to the point he was yelling at me. I contacted my bank and since the charge went through they couldn't do anything to stop it however they said that I could dispute the charge to have it looked into and possibly get my money back. Hopefully my bank can do something. I normally use 1 800 flowers... I should have done that. Lesson learned. :(

I placed an order which was Initially accepted and then almost immediately cancelled. I’m still waiting on my refund. Total scam!!!

I bought flowers for my girlfriend for which they charged me the money and then they cancelled the order because they had no distributors available in the area.. I am not the first person to be scammed but I will go file a complaint at the police station so they can find the person responsible. The manager sends you an email saying that he is working on your refund and then they do nothing, they just want to gain time so that you forget about the money.

August 16, 2024, my boyfriend birthday I ordered flower at Sarataflorist. Com, they took my money without delivery, they sent refund receipt but still took my money. They are definitely scammer, why the government who do not legally cancelled this illegal business. Everyone who can do something to stop this fraud gone ….

These guys are thieves and scammers! They accepted payment from my Credit Card 8/26/24. An hour later they canceled my Order. I was waiting for the refund from last Monday. They were "working very hard" trying to issue my refund. Probably scamming other customers.... I just called my Credit Card and issued stop-Payment to them. No fees, no penalties. Number is on back of the your CC! Don't leave these "gentlemen" a chance to scam us!

Scam! Do not order from them. They guaranteed delivery the same day which never happened! They said they had to cancel the order due to no florists in the area. I have filed a claim with my bank, and will be following up with the BBB.

I called and got confirmation that they could deliver on Labor Day. Come Labor Day morning I received an email stating they had cancelled my order.