SaratafloristSarata Florist is a top-notch online florist that offers the best-in-class flower concierge services. Their services include agent follow-up with local florists, fanatical customer service, constant updates, and full responsibility for every order with a 100% satisfaction guarantee.This means that you can be sure that your flowers will be delivered fresh and on time, and that you will be completely satisfied with your purchase. Sarata Florist is the perfect choice for anyone who wants a hassle-free and enjoyable flower buying experience.
Sarataflorist (sarataflorist.com) has 545 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Melissa M.
I believe Sarata Florist is a scam. Ordered,got an email saying they couldn't do it and we're sending a refund. Still don't have my money. Unfortunately I read the reviews after instead of before because this seems to be a trend with them.
Pat A O.
On October 2, 2024, I placed an order for same-day delivery to surprise my close friend for her birthday. 30 minutes after placing the order, I decided to track the order to ensure that the order was en route. I received an email from Margaret Reyes from their customer service department stating that the order was cancelled and that I will be receiving an email. The next day on October 3rd, the charge was posted to my account. I emailed Sarata Flowers on October 7, 2024, and I received a replay stating that I will receive a refund from Ms. Reyes. I emailed again on October 16, 2024, and I have been met with the same message from Margaret Reyes that the refund is STILL being processed. It is now October 18th, and I have yet to receive my refund from Sarata Flowers. DO NOT ORDER FROM THIS BUSINESS. THIS BUSINESS IS A SCAM!!!
Tonya H.
Same with everyone else. I placed an order and it was then cancelled and they said they issued a refund. It's been 6 days and I have yet to get my money back. DO NOT place any orders with this SCAM business. They are thieves and will take your money and you will never see your money again nor what you ordered!!!! I hope they find these people that are stealing innocent peoples hard earned money. I hope they get caught!!!
Patricia
I ordered flowers from Sarata Florist for a funeral to be delivered to my sister in law home, the money was taken out of my account then the order was canceled. They have not returned my money, I called them and they said it will be returned but still nothing. The reviews are horrible I should have researched before choosing that company but when you are in mourning you don’t think right. Don’t use this company EVER.
April D.
Worst company i have ever went through....my order was canceled and still 2 months later my money has not been returned and keep being told 3 to 5 business days. Highly recommend to never use this company.
Danyell M.
Same story as everyone else. Placed an order, order was immediately canceled but I was still charged. I have been emailing with them and they guarantee a refund. Has never come. My card information also started being fraudulently used online following my purchase. DO NOT GIVE THEM YOUR INFORMATION OR ATTEMPT TO PURCHASE FROM THEM. They are a shell company and will never deliver. There are over 1600 bad reviews for them on the BBB.
Jacob D.
Actual thieves.
Amir M.
Never delivers but they informed me about it and issued refund but never reached my account called 3 Times and same story it will take 3 business day to show on my account Finally got to talk to the manager and showing that refund was issued but i would run away from this place thousands unhappy customers with the same issue STAY AWAY
