Diana F.
Great customer service and excellent…
Great customer service and excellent quality. Shipping was quick and easy! Very pleased with my purchase

Sarah Elise Jewelry is listed under Jewelry & Watches in New York.
Sarah Elise Jewelry (sarahelisejewelry.com) has 106 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Diana F.
Great customer service and excellent quality. Shipping was quick and easy! Very pleased with my purchase
Miguel
They have great gift options. Super nice staff.
Chloe D.
Great experience and service!
BIK
Exactly as described and pretty! Ordered another one today to stack. Also very responsive seller.
Response from Sarah Elise JewelryApr 2, 2026
So happy you loved it and came back for another one, stacking them is the best look!
Tasha
I ordered 2 pairs of huggie earrings from Sarah Elise off Etsy. Having ordered solid gold jewellery from several different Etsy stores, as well as local gold jewellery retailers, and even brands like BVLA and Maria Tash, I personally am perfectly satisfied with the quality of the earrings I received. They are well made, sufficiently weighty, with no superficial flaws (uneven shapes / surfaces, scratches etc). Shipping was really quick as well. I received the package in Singapore within 3 days of it being shipped via FedEx. Customer service responded promptly when I reached out about some concerns regarding delivery. I've not purchased anything with stones so can't speak to that yet, but I wouldn't hesitate to recommend them for their solid gold pieces. They are true to the pictures and descriptions.
Response from Sarah Elise JewelryMar 24, 2026
This truly means so much to us, we really appreciate you taking the time to share such a detailed and thoughtful review. It means a lot to hear that our pieces met your expectations, especially with your experience across other fine jewelry brands. We’re so glad you’re happy with the quality, craftsmanship, and overall experience, and that everything arrived to you so quickly. Thank you as well for your kind words about our customer service, it truly means a lot to our team. Enjoy your pieces and we hope to have you back again soon ✨💫
Songul E.
Had such a great experience with Sarah Elsie Jewelry. Their customer service was amazing. They really went out of their way to rush my order for a special occasion, which I truly appreciated. Beautiful craftsmanship and even better than I expected. You can tell a lot of care goes into their work. Highly recommend!
Response from Sarah Elise JewelryMar 24, 2026
So glad we could make it happen in time for your special occasion. It’s wonderful to hear you’re happy with the craftsmanship and overall experience. We truly appreciate your recommendation.
Anton S.
I am extremely disappointed with my experience. I purchased a 14K white gold ring as a Valentine’s gift for my wife, but shortly after wearing it, she developed a severe skin reaction — irritation, cracking, and even bleeding on both hands. This is completely unacceptable for a product that is advertised as solid gold. What makes the situation worse is the lack of customer support. I have sent two emails and also tried calling, but after an entire month, I have received no response at all. Very upsetting experience both in terms of product quality and customer service.
Response from Sarah Elise JewelryMar 24, 2026
We are very sorry for your experience and for the lack of response. Your messages were unfortunately missed as they were routed to our spam folder, and we were not aware of them at the time. As soon as this was brought to our attention, we sent you a return label and offered a full refund, as your wife’s health and comfort are our top priority and we want to ensure she does not experience any further reactions. While the ring is made from solid 14k white gold, this does not make it hypoallergenic, as it contains alloy metals that can cause sensitivities in some individuals. We sincerely apologize again for this experience and appreciate you bringing it to our attention.
Liz
I purchased a bracelet from here that was too small, which was my fault. It eventually broke as it was too tight, not due to poor quality. I asked if they could repair and an extender and they responded quickly. Minimal charge for my request and the repair and extension was completed and returned to me in less than a week. I can’t say enough good things about their CS and quality. Thank u guys very much, will be purchasing from them again!
Response from Sarah Elise JewelryMar 24, 2026
So glad we could help you get everything fixed. Happy to hear the repair and extension worked out and got back to you quickly. We appreciate your kind words and look forward to having you back