SarahcrealbeautyReviews of sarahcrealbeauty.com

fantastic product and customer service

Excellent, helpful, speedy customer service. They really get nerdy with you on shade selection. Marvelous!!

The products are great. The customer service is fast and great. They are very generous as a company.

Customer Service representative (Mihaela, SCB) was very prompt in emailing me back and also it felt good to be communicating with a human and not a robot. The eyeliners are very soft and easy to apply.

Sarah Creal customer service is top notch. I always find the responses prompt and warm in tone. I appreciate that they go above and beyond to offer solutions and product recommendations.

Customer service was amazing!!!

I really appreciate that Sarah Creal Beauty is a brand thoughtfully created for women over 40. You can tell the formulations are intentional and actually perform. I love that skincare is infused into the makeup—it elevates the products and, while they are a bit more expensive, the quality absolutely justifies the price. I also want to highlight the customer service. Mihaela was fantastic—kind, responsive, and genuinely helpful with all of my concerns. That level of care makes such a difference and really reflects the brand’s values.

New to this line. The lip glosses that appear colored on the website actually when applied are clear. Some of the lipsticks have a terrible odor. I'm told that different batches have that problem. As the previous review mentioned there is no invoice in the box and no dedicated contact for returns.