Deb S.
Response to Bill Hyde regarding
Response to Bill Hyde regarding *Out and out thieves! I contracted with Santana Adventures to book a cycling cruise to Tahiti for August 2020. As per Santana policy, full payment was advanced. I received several e-mails from McCready …..* Yes, our group had the same experience. We paid in full in December 2018 for the Tahiti trip in 2020. We all voted to Get a refund when Santana put out a vote and Wind Star was going to give him a refund. There were 8 of us who voted for a refund. We checked to understand how that vote went down and was told only a handful of people voted to get a refund. After numerous emails and phone calls, his story changed and he said WindStar never gave him a offer for a refund. Not sure what the big vote was all about. Ended up 4 of our party of 8 went on the trip in Nov 2021. I tried to write a review on Trustpilot, but since my payment (invoice) was from Dec 2018, they would not allow it. Interesting, because 170 people paid more than 12 months ago, and I see their reviews were all allowed.



