SantaJokerSanta Joker is an online store for everybody to buy a variety of products with the most stunning designs as well as the highest quality that are guaranteed to meet your needs and keep you satisfied.
SantaJoker (santajoker.com) has 43 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Paul K.
Still waiting it’s been sitting in Chicago for a month. USPS waiting action. I ordered a sweater for a Christmas party back at the beginning of November and I still haven’t received it. I Have emailed them multiple times gotten responses like it’s in transit we will urge our carrier to update the tracking site. The last email I got was if you don’t receive it by 12 December, we will refund you still no refund.
Erick M.
I place an order and it was supposed to arrive on the 24 of October, but got nothing. I tried to contact the vendor and got no response. I place 1 star because if don't I wouldn't be able to write this review. The item was for my son's school party that happen yesterday, and even when I pay for express delivery 2 wees earlier still nothing, for sure I will never order from this place again. I called my back to reverse the charges.
Steve V.
I’m very happy with my product. Not sure why there are low ratings for this vendor. My sweater was delivered on time and it was just as advertised.
Response from SantaJokerFeb 21, 2024
We really appreciate you taking the time to share your review with us. Please provide your email, and we'll send you a discount code for your next order. We look forward to seeing you again soon!
Derek B.
The hat was completely destroyed upon delivery. It was a gift I was totally embarrassed
Response from SantaJokerNov 10, 2023
Thank you for your review. We appreciate your feedback and we understand your concerns regarding the delivery time. We want to assure you that we are actively working on improving our delivery process to provide a better experience for our customers. Once you receive your order, we would greatly appreciate it if you could revisit and share your positive experience with our product. If there is anything else we can assist you with, please contact our customer support team at: [email protected].
CASEY A.
Package was lost
Response from SantaJokerNov 10, 2023
I apologize for any confusion regarding the tracking information. We did send the tracking details to your email address, but I understand that you may have missed it. According to our records, the expected delivery date for your order is November 13th. You can track your shipment here: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=92487902816707880027971543 After receiving your package, please come back and review for us, thank you very much!
Shannia C.
Never got my package! Definitely a scam!
Response from SantaJokerNov 10, 2023
I'm sorry to hear that you haven't received your package and that you feel it may be a scam. I assure you that we take this matter seriously, and we want to resolve it promptly. Shipping issues can sometimes occur. You can track your shipment here: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=92144903444910731303016893
Stephanie S.
Product was great and price was good it just took a while to get the hoodie
Response from SantaJokerNov 10, 2023
Your feedback is valuable to us, and we will take it into consideration as we strive to provide a better customer experience.Thank you for your feedback and for acknowledging the quality of our product and the competitive pricing. We hope you enjoy your hoodie!
JB
My item is ok but the shipping was ridiculously long. I thought maybe it was never coming.
Response from SantaJokerNov 10, 2023
We appreciate your understanding and support, and we hope that you are satisfied with the item you received. We are still making efforts to improve the delivery time for our customers, and we hope that you will give a positive review of our product. Thanks again for choosing Santajoker.
