keeley N.
Excellent response time.
Excellent response time.
Response from SanricoDec 31, 2021
Dear Keeley Netter, Thank you for your review. The entire team in Sanrico really appreciate it. Best Regards, Your Sanrico Team

We are a family owned and operated business that prides itself on offering quality products at a great price.
Sanrico (sanrico.com) has 232 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 164 reviews with 5 stars · Clear filters
keeley N.
Excellent response time.
Response from SanricoDec 31, 2021
Dear Keeley Netter, Thank you for your review. The entire team in Sanrico really appreciate it. Best Regards, Your Sanrico Team
Robert E.
I would like to thank Sanrico Customer service Team for making my big delivery problem a small one and and getting my product to me as quick as they could all good 5/5
Response from SanricoDec 30, 2021
Dear Robert Emanuel, Thank you so much for taking the time to leave an excellent rating, we really appreciated it. I will share it with our entire team! Best regards, Your Sanrico Team
Kent J.
On my first order with San Rico I failed to purchase the adapter needed for the tool. They responded within a day and arranged for me to get the adapter, normally not sold on-line, and even gave it to me half price with free shipping. Great customer service.
Response from SanricoDec 29, 2021
Dear Kent Johnson, Thank you for the wonderful review and for taking the time to share your feedback with Sanrico. It means a lot to us and to our entire team! Best regards, Your Sanrico Team
Garry K.
I thought I was having delivery issues but failed to take into account the time of year (week before Christmas) - my bad. I contacted Sanrico and they looked into it and advised it was on its way, and sure enough my package showed up. I have ordered several times in the past with Sanrico and based on my experiences, would definitely order from them again.
Response from SanricoDec 29, 2021
Dear Garry Keizer, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share a word about us. Best Regards, Your Sanrico Team
Gayle D.
Customer service was excellent I had some issues associated with my order and they resolved them quickly. Would buy from them again!!
Response from SanricoDec 28, 2021
Dear Gayle Davis, On behalf of all of us at Sanrico, I would like to thank you for taking the time to leave this great review about us, means a lot to us! Thank you for choosing Sanrico! Best Regards, Your Sanrico Team
ANTHONY J V.
I messed up trying to activate a discount. Reached out to them and in 2 days they issued me a refund on my order. Super public relations!!!! I will continue being a customer for both the great PR and very good products.
Response from SanricoDec 27, 2021
Dear Anthony J Vraim, Thank you for the wonderful review and for taking the time to share your feedback with Sanrico. It's much appreciated, we are gonna share it with the rest fo the team. Best regards, Your Sanrico Team
April
I ordered something that I need to cancel shortly after because a family member had bought the same item. I emailed Sanrico to explain the situation and they were very friendly and prompt and cancelled the order without issue. My money was refunded a few days later. Luckily, I noticed the 24 hour order cancellation policy and did it within the time period. It's good to note the fine print.
Response from SanricoDec 9, 2021
Dear April Lancaster, Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Best Regards, Your Sanrico Team
Kenny F.
I needed help with my tool and was assisted with a professional response and clear directions Thank you Sanrico ! Btw this is not my first purchase from this company.
Response from SanricoDec 1, 2021
Dear Kenneth Fried, Thank you so much for taking the time to leave an excellent rating, it's much appreciated! Best Regards, Your Sanrico Team