SanricoWe are a family owned and operated business that prides itself on offering quality products at a great price.
Sanrico (sanrico.com) has 232 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Metal, Stone & Glass Work · RICHMOND, Virginia
Excellent
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Showing 38 reviews with 4 stars · Clear filters
Jerry K.
Good experience with Sanrico. Customer service attentive to my needs.
Response from SanricoApr 20, 2021
Dear Jerry, Thank you for your review. The entire team in Sanrico really appreciate it. Best Regards, Your Sanrico Team
Chad
Very impressed with the service department of sanrico
Response from SanricoApr 17, 2021
Dear Chad, Thank you so much for those kind words. Your adapter is on its way! You will receive it very soon! Best Regards, Your Sanrico Team
STEVE-O
Amazing customer service. Wife had suprised me and ordered as a gift. I also ordered a double 30pk. Notified customer service about the double purchase and they took care of it.
Response from SanricoApr 16, 2021
Dear Steve, Thank you so much for taking the time to leave an excellent rating! We will share it with the rest of the team! Best Regards, Your Sanrico Team
Jo’s Woodturning D.
Great customer service. The original adapter didn’t fit so the company sent a different one within a week. Thanks!
Response from SanricoApr 12, 2021
Dear Jo, We’re sorry to hear of your less-than-satisfactory experience with Sanrico and hope you will accept our sincerest apologies. We have just shipped you a new adapter. You will receive it in the next few days. UPDATE : The replacement has been RECEIVED on 04/16. Best Regards, Your Sanrico Team
Eddy H.
Sanrico folks , I haven't used anything from you yet. What I have ordered I haven' received yet. It has been my fault. We have moved in the last year and I gave you the wrong address, part of the and part of the old. I have finally have it straited out. So well go from there. The new address is 622 Kingfisher ave Sevierville Tn 37862 Thank you so much Eddy Hammond
Response from SanricoApr 7, 2021
Dear Eddy, Thank you for the 4 star rating. Don't worry your replacement is already on its way! Best Regards, Your Sanrico Team
Anitom
When ordering, I provided my physical address where I normally receive packages for my business. It was not noted on the web site that the product was being shipped USPS, so it was deemed UN-deliverable. I was requested by Customer Service to provide a good review 4-5 stars and then they would re-send the product to my PO Box. Thank you Customer Service
Response from SanricoApr 6, 2021
Dear Thomas, Thank you so much for your positive rating. We are sorry your order couldn't be delivered due to an incorrect address. Your replacement is now on its way! Best Regards, Your Sanrico Team
Donald S.
I placed two orders five weeks ago for a Power Sphere Grinder attachment and a Power Plane woodworking carving disc. I finally received them today. Since this time I was not been able to track my orders with my order number as instructed from the Sanrico site. I sent messages to their support address and they got back to me and said the USPS system is delayed due to Covid-19. I had to request my orders be sent First Class mail. After that I received my orders the next week. Sanrico thank you for following up and expediting my orders. I tested the Power Sphere and it works as described. However the threads did not match my angle grinder but did work with my power buffer. If you order this tool be sure to order the adapter to the tool as well.
Pastrano C.
Having trouble receiving my order due to a simple mistake of wrong address Although it took months to resolve the issue Sanrico Fixed my address and had my Items shipped at no extra cost Thank you very much appreciated
Response from SanricoMar 26, 2021
Dear Pastrano Crash, Thank you so much for your positive review. Your order is on its way! Please check your email box to get more info about the shipping! Best Regards, Your Sanrico Team