SanricoReviews of sanrico.com

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I ordered the Sanrico easy square drill bit assuming from the brief video shown that it would work on my drill press with no problem. It came with no instructions so when I tried it I could not get it to work. I tried to contact Sanrico for tech support however they do not have a phone number to call for an actual conversation. Upon doing some more research I learned that this bit will not work without a special mortising attachment for drill presses. After a few emails to Sanrico contact website I was informed to the same solution; however Sanrico does not make this attachment so I will be looking for another source. They have offered to refund my cost of their drill bit.

I had ordered the bit but I didn’t realize I needed to order the adapter as well. When I reached out to the company, they were excellent at sending out the adapter to me. Their customer service is excellent

I purchased the powerplane woodcarving disk. I am a little disappointed in the durability. Despite damage to 2 of the blades I can still use it with satisfying results. I will purchase again.

I didn't know I needed an adapter. They are supposed to be sending one. Hopefully I will get it promptly then will probably have a great review of them. Customer service was good.

I am really looking forward to seeing my husband use this amazing tool. It makes the perfect birthday present for a woodworker. Really happy that they could fix my own shipping mistake easily. Thanks

Contacted customer service and they were helpful processing my return. In the end they refunded me the full price and was able to keep the item

My item was never received after waiting a month, turns out my zip code was wrong. I emailed customer service and finally got it squared away. I'm giving a good review because in these crazy Covid times where everyone uses "pandemic" for the excuse of poor customer service, I'm grateful for any customer service at all!