SanricoWe are a family owned and operated business that prides itself on offering quality products at a great price.
Sanrico (sanrico.com) has 232 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Metal, Stone & Glass Work · RICHMOND, Virginia
Excellent
Metal, Stone & Glass Work · Atlanta, Georgia
Excellent
Metal, Stone & Glass Work · Doral, Florida
Excellent
Metal, Stone & Glass Work · Mercer Island, Washington
Excellent
Showing 164 reviews with 5 stars · Clear filters
William C.
I had a small problem in ordering and contacted them and in about 24 hours they got a hold of me and solved the problem no hassles vary pleased I will use them again soon
Response from SanricoApr 21, 2021
Dear William, Thank you so much for taking the time to share your experience at Sanrico. Your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. Best Regards, Your Sanrico Team
neil R.
Excellent customer service, excellent service, item delivered promptly . Correspondence was exceptional all queries replied to in less than 24 hr. Will have no trouble in recommending Sanrico to anyone.
Response from SanricoApr 21, 2021
Dear Neil, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Best Regards, Your Sanrico Team
Jared
I have a bad habit of ordering items from companies website without reviewing my options for item being purchased. I ordered the power sphere without seeing and/or knowing an adapter was an option. I received the item just to find out it was not compatible to my equipment. I contacted the company With a very quick response and even a quicker solution. They did not sell the adapter by itself but they were able to generate an item number just for the adapter (only) for me to purchase and even got to price half off..... Great customer service! Thanks
Response from SanricoApr 20, 2021
Dear Jarred, On behalf of all of us at Sanrico, we would like to thank you for sharing this great review about us! Best Regards, Your Sanrico Team
David G.
I am so pumped up for my Sanrico products, including the many I have yet to purchase! The folks in customer service were prompt, attentive, and all have a ridiculously adept way of sharing their product knowledge, and mostly, being helpful HUMANS!! Cant wait to route insane amounts of 45 deg miters...SPLINTER & HASSLE FREE! Thanks for doing biz right, Sanrico; i wish there were more like you!!!
Response from SanricoApr 19, 2021
Dear David, We are so grateful for your 5-star review. Thanks for sharing your rating with us and other people. Your new shipment is already on its way! Best Regards, Your Sanrico Team
Robert H.
I received the wrong adaptor with my order. When I notified the customer service department, they they responded quickly and favorably. The correct adaptor will be on its way shortly. Can't ask for more than that. Thanks.
Response from SanricoApr 14, 2021
Dear Robert, Thank you very much for this very nice review. Your new adapter is on its way! Best Regards, Your Sanrico Team
Bill S.
On ordering a spherical carving bit, I was disappointed when it didn’t fit my Dewalt grinder. After contacting Sanrico’s customer service department, I discovered it was my mistake. I ordered the tool without the adapter. Sanrico said,” No problem, we will send you the adapter at no charge”. Wow! I will get all my carving needs at Sanrico! Thank you so much!
Response from SanricoApr 9, 2021
Dear Bill, Thank you for your review. The entire team in Sanrico really appreciate it. We just shipped the adapter! You will receive it very soon! Best Regards, Your Sanrico Team
Ariel V.
The delivery address that I provided was incorrect and I reached out to them and they were able to send another one out for the inconvenience. Thanks a lot for working with me Amin resolving this issue guys much appreciated!
Response from SanricoApr 9, 2021
Dear Ariel, Thank you so much for this great 5-star review. We will make sure to share it with the rest of our team! Don't worry your new shipment is on its way! Best Regards, Your Sanrico Team
Rick H.
I found CS to be very responsive to my address change which caused my package to be undeliverable. They offered to resend my order with free shipping and if thier products are anywhere near as good as their CS then I will not hesitate to recommend this company to all of my woodworker friends.
Response from SanricoApr 9, 2021
Dear Rick, Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers! Your new shipment is already on its way :) Best Regards, Your Sanrico Team