SanricoWe are a family owned and operated business that prides itself on offering quality products at a great price.
Sanrico (sanrico.com) has 232 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Metal, Stone & Glass Work · RICHMOND, Virginia
Excellent
Metal, Stone & Glass Work · Atlanta, Georgia
Excellent
Metal, Stone & Glass Work · Doral, Florida
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Metal, Stone & Glass Work · Mercer Island, Washington
Excellent
Showing 164 reviews with 5 stars · Clear filters
Jimmie F.
I received my orders recently. There was a delivery problem but Sanrico resolved the problem. We are pleased with the products. Thanks you for working with me. Jimmie
Response from SanricoJul 22, 2021
Dear Jimmie, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Sanrico! Best Regards, Your Sanrico Team
Bulent A.
has been a problem but fixed thanks but waiting order arrive
Response from SanricoJul 21, 2021
Dear Bulent, Thank you so much for this great 5-star review. We will make sure to share it with the rest of our team! Don't worry your new shipment is on its way! Best Regards, Your Sanrico Team
Jeff B.
I give Sanrico 5 stars because they went above and beyond what they needed to do to satisfy me. The best part about the order is that I read it wrong and was 100 % my mistake and they made it right at no cost to me. I'm a very SATISFIED customer. Thank You Jeff
Response from SanricoJul 17, 2021
Dear Jeff, Thank you so much for this great 5-star review. We will make sure to share it with the rest of our team! Don't worry your new shipment is on its way! Best Regards, Your Sanrico Team
John
Received timely shipment of powersphere, but wife forgot to order adapter. Customer service kindly allowed me to order needed part although they do not normally sell separate. Many thanks.
Response from SanricoJul 6, 2021
Dear John, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Sanrico! Best Regards, Your Sanrico Team
Dennis C.
Had issues with the shipping company. Sanrico where great getting to the bottom of it all and made sure i received item within a reasonable time. Excellent customer service and would not hesitate using again
Response from SanricoJun 26, 2021
Dear Dennis, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Sanrico! Best Regards, Your Sanrico Team
Brandon
Excellent customer service! I mistakenly ordered my power sphere without the adapter and contacted them about my issue. Within a day they had created a link for me to order the adapter only. Thank you Sanrico!
Response from SanricoJun 19, 2021
Dear Brandon, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Best Regards, Your Sanrico Team
Dwight G.
I ordered the low temp aluminum welding rods. I got a little nervous when the tracking said it had been delivered but I did not receive anything. I checked the web site under FAQ and found the answer I was looking for so it seemed to me this was not that unusual to them. I waited several days as it said but still a no show with my order. I contacted them and explained the issue. They returned my email fairly quick and got to work tracking down what happened to my order. After about 2 days my order showed up. I sent an email to give them the heads up I got my order. All is good. International mail can be quirky sometimes. Would I do business with them again? Yes.
Response from SanricoJun 16, 2021
Dear Dwight Girard, Thank you so much for taking the time to leave an excellent rating. I will share it with our entire team! Best regards, Your Sanrico Team
P M.
First time I ever dealt with this company. Very satisfied with my purchase, and I did have a small issue, so I contacted the company. They responded to my issue within 24 hours, and went above and beyond what I was expecting to help me out. I was very impressed with their customer service, and in the future if I need a woodworking tool, this will be the first website/company I check.
Response from SanricoJun 5, 2021
Dear P Modesto, We are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you! Best regards, Your Sanrico Team