Saniede ShopReviews of saniedeshop.com

My wife loves it, enough said!

False advertising!! Their website says “100% satisfaction guarantee”. In less than a month the coffee mug lid cracked in multiple places. The company would not send a replacement lid. Terrible customer service. Many of the positive reviews are fraudulent because the review says the product was for someone else.

I give this company a 1 Start review as while their tumbler is amazing and keeps coffee hot all day long. I purchased it for my husband for Valentine's Day and I received it two weeks before. So after a little over two weeks of using it (we did not wash it in the dishwasher we hand washed it) it got a crack in in and a piece of the lid broke off. They stated that because it was after 30 days, they don't replace or exchange products. They did offer me 15% discount on a future product. I mentioned to them that this is on their website: "GOOD GUARANTEE:We guarantee all the rights of customers when coming to Saniede Shop. If there’s a problem with your product, we’ll gladly work with you to repair the problem by sending you a replacement." That is a lie, after 30 days they will not do this. They also said I could return the product and they would refund my money but I would have to return it to Hong Kong which would cost more than I paid for the item to begin with. I even asked if I could purchase a new lid and they never even responded to that request. I spent two weeks going back and forth with them. I asked for a supervisor to email me and I never did get a supervisor to respond to me. I will never buy from this company again.

Terrible product and couldn’t get my money back. Expensive as it is expected easier time and better customer service.

The T-shirts I received were not the material that was displayed on the site. The site displayed cotton, I received nylon with white stitching around the neck, sleeves, and hem. The neck was puckered. I ordered 8 shirts but was refunded 20%. This is the only problem I’ve had with an order from them. Due to the handling of this, I will no longer do business with this company.

I’m very happy with the t-shirt I recently purchased. The fabric, the print, the fit - all spot on.

Shirt was extremely poor quality and the stitching was uneven in the most noticable neckline area. It also took about a month to arrive!

CANT READ THE FINE PRINT ON THE CUP. PHOTOS SENT TO THE SUPPLIER FOR PROOF. THEY OFFERED A 20% DISCOUNT ON THE NEXT PURCHASE, (NOT A CHANCE) GO SOMEWHERE ELSE