samsungtvplus.comReviews of samsungtvplus.com

More ads than show time. Horrible with the ads. A lot of the time away from shows is just a screen sayin we will be back, not even an ad

This is a great tv with many channels but the ads can be sometimes up to 10 minutes at a time and it's the same ads over and over. Try watching your favorite TV program with ads every few minutes. If we had known we would have not bought this tv.

Has potential but seeing the same ads over and over starts to get to you. It’s extremely frustrating and annoying to see repeating ads constantly. That’s why I got rid of cable. Couldn’t take it anymore.

Samsung TV Plus has much potential. I like it. If Samsung made it easy to provide feedback they will find the top issues. Small things have no attention, for example the music in-between Escape to the Country episodes is very unpleasant; its like a radio on a bad frequency - it makes it unlistenable'and custoer turn away. Samsung is a big company - Samsung TV Plus could be an absolute huge winner for the brand if they invest enough to make some small tweaks and keep it free. Since it is free big changes are of course not expected, but put a small team in to look after it Samsung - you can do it! Also, when people call Samung Support, train your call centre staff to care and not say "well that is not us, it's a Samsung TV Plus issue you need to contsct them - care, make it seamless - to the customer it'' all Samsung.

WAY WAY WAY WAYYYYYYYYY TOOOOOOOO MANY COMMERCIALSSSSSSSSSSSSSS LIKE STOP! 13 in a row and then 10 minutes of a show is just ridiculous affffff

Ads & blank screen with a time wasting countdown clock litters the screen every 5 minutes. It’s a shame because it makes EVERY program DRAGGED out & tedious to watch.

Horrendous. When adverts are meant to play, they play the same repeat of the programme you are watching over and over and over again. If you think itv and sky are bed for adverts you wont believe how bad this is! It's almost as if this is totally an after thought. Zero imagination. The sadder thing is you read these feedback comments and it is clear Samsung do not listen to customers and treat them extremely poorly. I don't think I have seen as many negative comments for any company, ever, on trust pilot. I'm amazed they have done nothing to address this and more over totally disregard all these customers! Absolutely sickening! Even more sickening trust pilot actually let Samsung know what customers say! For me that's enough to influence me to never ever buy Samsung again! A company who ignore customer experience and other advertisers, even although it will seriously affect profits tells me it's a company out of touch with both it's customer base and business management and deserve to go bust. There is a reason nobody advertised and they are that arrogant they don't feel the need to address this is!

All the game commercials sound is extremely louder than the program. Every single game commercial does the same thing regardless what channel is playing. It is very annoying and perhaps in violation of FCC regulations.