samsungpartsusa.comSamsung Parts USA is your official source for genuine Samsung replacement parts, managed by Encompass—a trusted parts supplier since 1953. Our goal is to help Samsung customers keep their appliances and electronics running at peak performance with authentic, high-quality components.We offer a comprehensive selection of Samsung parts for refrigerators, washers, dryers, dishwashers, ranges, microwaves, and TVs. From essential items like water filters and heating elements to specialized components such as control boards and ice makers, our inventory is designed to meet your repair and maintenance needs.Shopping with Samsung Parts USA means you’ll receive genuine Samsung parts backed by expert support. Our website makes it easy to search by model or part number, ensuring compatibility and peace of mind. Plus, we provide multiple shipping options—from economy to next-day delivery—so you can get your parts when you need them.Customer satisfaction is our priority. If you have questions or need assistance, our knowledgeable support team is available via phone, email, or live chat. At Samsung Parts USA, we’re committed to helping you extend the life of your Samsung products with reliable parts and exceptional service.
samsungpartsusa.com (samsungpartsusa.com) has 95 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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CARROLL H S.
This company is not sending me the right parts.
Response from samsungpartsusa.comFeb 9, 2026
Hello, We’re sorry to hear that the parts you received weren’t the correct ones. That’s definitely not the experience we want for you. Please contact our customer service team so we can help set up a return and get this resolved as quickly as possible.
MK
One of two parts arrived damaged (cracked) and process to remedy and receive another replacement is extremely cumbersome.
Response from samsungpartsusa.comFeb 9, 2026
Hello, Thank you for taking the time to share this with us. We’re sorry to hear that one of your parts arrived damaged, that’s never the experience we want for our customers. We understand how frustrating it is when a return or replacement process feels more complicated than it should be, and we appreciate you letting us know. We’ll be reviewing your comments with our team so we can streamline these steps and make them clearer and easier to navigate moving forward. Our return policy is always available at the bottom of our webpage, and we’ll make sure it’s as straightforward and accessible as possible to prevent any added inconvenience. Thank you again for your feedback, we truly value it, and it helps us continue improving.
kyle L.
Parts were perfect replacement
Response from samsungpartsusa.comDec 30, 2025
Hello, Thank you for sharing your feedback! We’re thrilled to hear the parts were the perfect replacement. It’s great to know everything fit and worked as expected. We appreciate you choosing us and look forward to helping with any future needs.
LHS
Fast delivery.
Response from samsungpartsusa.comDec 30, 2025
Hello, Thank you for your feedback! We’re thrilled to hear your order arrived quickly. Fast delivery is something we strive for, and it’s great to know we met your expectations. We appreciate you choosing us and look forward to serving you again!
Shari M.
The screws do not fit..my dishwasher. They are too small.. please send SLIGHTLY bigger
Response from samsungpartsusa.comDec 15, 2025
Hello, Thank you for your feedback. We’re sorry to hear the screws did not fit your dishwasher. Unfortunately, we’re unable to send a different size, as all parts listed on our site are OEM and match the specifications provided by the manufacturer. If the screws are too small for your model, they may not be the correct part for your dishwasher. Please double-check your model number and the part number to ensure compatibility. For next steps, you can return the item following our guidelines. Please see our return policy at the bottom of our web page.
Nutri C.
*Very disappointed with this Samsung laptop – avoid!* I bought this Samsung laptop expecting high quality, but it came with a *factory defect*: the hinge mechanism has serious issues when opening and closing the device. After just a few uses, it started showing resistance and now feels unsafe to operate. I contacted Samsung support and clearly explained the situation. They promised to escalate the case and call back the next day. That call never came. *No follow-up, no solution, no responsibility.* This experience has been extremely frustrating. A premium brand should offer both *reliable products and reliable support* — Samsung failed in both. I will be uploading photos so potential customers — and Samsung’s competitors — can see the real condition of this device. If you're considering a new laptop, *look elsewhere.* *You deserve better service and a product that actually works.*
Response from samsungpartsusa.comDec 5, 2025
Thank you for your feedback. Samsung Parts USA does not sell laptops or complete devices—we are an authorized third-party distributor of genuine Samsung replacement parts. For product or warranty issues with a Samsung laptop, we recommend contacting Samsung Electronics directly. If you ever need replacement parts, we’re here to help at 800-943-2316 or samsungpartsusa.com.
Anna
Samsungpartsusa.com is contracted by samsung as a third party distributor. This is not Samsung even though the logo is on the site, it is named in the url and used in their emails. A rep told me they are not a subsidiary. This is not Samsung. Buyer beware. I was able to find the part I needed thru Amazon Samsung store since this co. says they are on backorder (as did the *actual* Samsung)
Response from samsungpartsusa.comDec 5, 2025
Thank you for your feedback. SamsungPartsUSA is an authorized third-party distributor of genuine Samsung parts, but we are not owned by Samsung Electronics. Some parts may be on backorder due to manufacturer supply constraints, which can affect both us and Samsung directly. We’re glad you found the part you needed and appreciate your input. For assistance or questions, please contact us at 800-943-2316 or visit samsungpartsusa.com.
