Brian
Had Item listed as New on Pricefall Get email two days later saying need to call them.
I had similar experience as these other customers I see reviews from. I ordered and paid for an AC two days later I get a email saying I need to call them about proceeding with my order. So I call and they tell me Its actually going to be a refurbished AC and its probably going to take a week or so to get it out. On the Sam's Store site the items listed as refurbished but I didn't order from there so didn't know. At that point I ended up cancelling based on seeing a few other reviews with this similar M.O.. The email saying to call them then once you do call they tell you going to be something different then what you actually bought then if do get item and have an issue it's expensive to do return. On a positive note they cancelled my order no problem and got the notice of the refund the same day. Now instead of getting my AC in four days I'm left redoing my shopping and finding another new AC.
Response from SamstoresMay 13, 2015
Hi We are sorry for the inconvenience. Can we have the order number. Need to make sure this order was placed in our site.



