Yuet H.
Priduct delivery in one batch please
I remember last time I had provided a review of my order experience, hoping that each of my future orders would be delivered in one go instead of in two batches. This time the product of my order has been delivered again in two batches. I feel very disappointed as my previous review/request has not been taken into account. So what is the point to waste my time in writing a review of my order experience for you.
Response from Samsara HerbsApr 3, 2022
Hi Yuet! Thank you again for your feedback. All the shipping of our products is done via Amazon and we do not do the shipping ourselves. Amazon is an immensely big logistical company and sometimes they do not have enough of our products in stock in the same warehouse to complete the entire order in one shipment. They will then ship the remainder of the order from another warehouse, so as to not keep the customer waiting for their order. This is also not our preferred course of action, but a logistical reality dealing with a huge company like Amazon. We hope for your understanding. Thank you.