Ecf
Efficient and easy!
Efficient and easy!

Sameday Health is dedicated to healthcare as a complete experience. Our purpose is to create healthcare that centers around the client by combining a human-centered approach with intuitive technology to offer quality care in our clinics or at your door.Since the opening of our first clinic in Venice, CA at the height of the COVID-19 pandemic, Sameday has been focused on closing gaps in the healthcare system. We provide expanded healthcare in our 40+ locations across the country including LA, San Francisco, New York, Miami, DC, Boston, and more. Sameday Health serves its clients wherever, and whenever, it’s most convenient for them.Inspired by the lotus flower’s ability to thrive in even the toughest terrains, Sameday Health is on a mission to help our clients in their moments of need by providing hope and personalized care.To learn more about Sameday Health, visit us at https://www.samedayhealth.com
Sameday Health (samedayhealth.com) has 1,793 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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1,793 approved reviews, newest moderated first
Ecf
Efficient and easy!
Panda C.
Easy to schedule and get test completed. Results were very delayed compared to other local vendors.
Response from Sameday HealthMar 16, 2022
Hello, thank you for the review. We are happy to hear that it was easy to schedule and that the appointment went smoothly. Our team has worked very hard to make things as simple as possible to visit our clinics. We would like to apologize for the delayed results. It must have been very disappointing to receive your results past the turnaround time and we hope that you were refunded for the inconvenience. We hope to see you again soon, as we have worked to decrease turnaround times and ensure that results are provided on time.
Leigh
You took an incomplete sample. I called and got through to no one. When I did get through to someone they never called me back. I had to chase you down. No one told us that the results were incomplete when it was needed for travel. Getting a response took weeks. Getting a refund took weeks. Will never use this company again
Response from Sameday HealthMar 12, 2022
Hello, we are truly sorry to hear about your unsatisfactory experience. We realize that this is not acceptable and would like to sincerely apologize again. We appreciate your feedback and allowing us the opportunity to improve our service.
Matt
Amazing customer service. Clean environment. Fast service. One of the best covid testing clinic’s around.
CP
They were horrible. Booked appointment. Never showed up. No call or email. Called. Several days and emailed. Never received a follow up and am still waiting for a refund. Sounds great. Their customer service is horrible and I can’t believe we never received an offer to rebook the appointment after repeated inquires online and via phone calls. The calls were within hours of the appointment and after. I used their Emails and their chat service too. Beyond livid.
Response from Sameday HealthMar 12, 2022
Hello, we are so sorry to hear that you did not get your results. That must have been extremely stressful, and we apologize for this inconvenience. We would like to make sure that a refund has been provided for your late results. A client care representative will email you in 1 to 2 business days about your refund. Thank you for your feedback. We truly appreciate the chance to make things right with you. Have a nice day!
Jimmy M.
Excellent service.
KOS
The staff was always polite and the tests came back when stated. The one time I had a problem, I called and the staff was able to help me.
Ikram A.
Excellent service