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SaltwaterAquarium.com (saltwateraquarium.com) has 35 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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pam J.
I ordered 6 algea eating catfish. I received 5 catfish and one guppy. When I contacted the company I asked for what I ordered, or another catfish sent out to me. Instead they refunded me only $3.20. Terrible customer service.
Rich D.
Ordered pods sand Starfish Rock flower and Amity snails, and two little frogs of coral. That was three heat packs on the bottom of the box directly touching the bags, no sort of paper or insulation between the live animals and the heater packs Snails DOA Rock flower melted Monti completely white on arrival. Half my order was died would never order from this place again. And horrible customer service thanks for nothing saltwater aquariums
Michelle W.
I ordered two of the porcelain crabs listed on their website after a search returned the listing as a result for porcelain anemone crabs. They are pictured as porcelain anemone crabs in the listing, which host anemones so you can watch and enjoy them. What I received were the hide under a rock never to be seen again porcelain crabs. Three emails to the sales department and no resolution has been offered to me. Stay away from this seller! They falsely advertise and do not stand behind their orders !
Steve W.
They sent me 20 dead snails. They would replace them if I paid the $40 shipping cost. The snails cost $44. I paid the shipping once why would have to pay again because they sent dead snails? The snails were dead because their bag leaked. The guy online was rude.
Montgomery Construction I.
This company needs to close their doors the are a horrible company to deal with and very rude will never give them my money again
Matthew A.
terrible customer service. They shipped me dead chaeto algae and would not fix it. Dont trust them and look elsewhere this is a terrible company
Adem B.
Not only have I not received the products I purchased for 4 months, but they are doing nothing to solve the problem. They do not respond to e-mails and ignore the 'Ask a Question?' form.
Antonio A.
Completely off the mark, i bough a salinity probe and when I received came white out the calibration solution. Do not believe them, horrible technical support .
