Mark A.
If you are thinking about dropshipping…
If you are thinking about dropshipping with SaleYee you need to be aware of their returns policy! Even if any products do not match their description they do not entertain any form of collection or refund, unless you have paid extra during checkout for their maximum refund of 65%. They are selling cheap items intended for eBay and any reseller may end up out of pocket due to any returns as PayPal charge backs and eBay return policies will always favour the buyer in a dispute and a result with a 100% refund. It's a shame as the actual platform seems to be well designed and synchronization between shopify websites and ebay accounts works very well and saves a lot of time stock taking. A lot of other dropshippers should model their sites on SaleYee. I would happily give a 5 star review if SaleYee were to review their returns policy. If you pay extra during checkout you should receive 100% refund and 65%. That is just not cricket!
Response from saleyee.comApr 27, 2022
Hi Mark, Thanks for sharing your feedback, and my sincerest apologies that your experience with SaleYee didn’t match your expectations. We are grateful for your feedback. This is what helps us grow and become better for our merchants going forward! For refund, according to our return policy, SaleYee will not be able to offer a full refund if there is no quality problem. If you still have questions or problems with this please chat or give a call to your account manager and we would be happy to walk you through it. We’re not perfect yet, but are constantly working to improve. I will be taking all your feedback and suggestions to our marketing team to ensure we can continue to find and create better solutions for the returns policy. Again, I apologize for the experience you had dropshipping with us. - Darlene