saleyee.comReviews of saleyee.com

The after-sales appeal is not professional. I bought the protection services, and the platform just keeps on making excuses not to refund or return. for example, the customer did took a photo but they said its not clear enough etc..so there's not end to this kind of claim. I am losing money because of them. Do not recommend.

It's been 2 days I have tried to reach out about my appeal on after sales service, neither my account manager nor anybody else is responding to my message and even in pesonal email! I'm really disappointed on my first order. Seems like nobody is responsible for distributor clients! Now thinking about to quiting out on my first order!

Very disappointing experience with Saleyee. I lost almost $200 because of their poor customer support and unfair return handling process. I run an eBay dropshipping business, and one of my customers purchased an item that I sourced from Saleyee. The item was delivered successfully, but the customer was unhappy with the quality and requested a return. First, Saleyee refused to provide a return label and said the customer had to pay for return shipping because “there was nothing wrong with the item.” They also mentioned I would only receive 65% refund. I accepted this and informed my customer accordingly. Then the problems started. I asked Saleyee multiple times for the complete return information, including the consignee name, but they only provided the address and ignored the consignee details. I passed the address to my customer, who returned the item and provided tracking showing the package was delivered successfully. After I refunded my customer from my own pocket, I contacted Saleyee for my refund and shared all proof, including tracking and refund screenshots. Only then did they suddenly provide the consignee name and claim I should have included it earlier. Later, they changed their reason again and said tracking details should have been provided within 5 days, something they NEVER mentioned before. Finally, they refused to refund me at all, saying they do not know where the package was delivered, even though the address THEY provided matches exactly and tracking clearly shows delivered. This is extremely unprofessional and unfair. Their support kept changing policies and excuses instead of taking responsibility. Because of their poor communication and lack of proper support, I lost nearly $200 USD. I would strongly advise other dropshippers and online sellers to be very careful when dealing with Saleyee returns and customer service.

Scam alerts all over the place. Sadly I only checked 16 days after my purchase ie: after realizing the purchase is taking way longer than usual to reach me. No email received back confirming the payment was received and that the package is being shipped with waybill dtls. Good thing my purchase was only approx $36. This is a RED FLAG for others not to fall for the excellent ad they have on TikTok.

Saleyee's customer service is absolutely unprofessional, and response and dispatch times are terrible, even though most of the stock is out of order. Saylee has the worst customer service I've ever encountered. ZERO

really freaking terrible. We paid for 2% for return protection. The customer service of salesyee wont let us return. He ask our customer to upload youtube video to proof. DO NOT USE their service. Everything they promise is a scam. Scammer chinese company

Very bad experience can believe to much high prices other tex is well we can sale that's item on any other platforms when we put that's item price on other platforms people don't interest no any one wants buy expensive things plz less items prices at lez people do business Thanks

Mostly items are out of stock and response rate of account manager is very slow