Una R.
Inconvenient delivery
It was not delivered to me because I was not at home. I had to go to the post office to retrieve it. It is really inconvenient that you require a signature. The product itself was of course what promised. Really happy about it. Well packaged.
Response from SAKE.treatSep 29, 2023
We sincerely appreciate your recent review and for taking the time to share your thoughts with us. Your feedback is invaluable in helping us provide the best service possible. We wanted to take a moment to address the shipping method for items dispatched from Japan. To ensure the secure and successful delivery of your order, we have been sending these items with a "signature required" option. This extra measure is in place to safeguard your package and verify its safe delivery. We apologize for any inconvenience this may have caused you, and we truly appreciate your understanding. Our aim is to provide you with a reliable and seamless shopping experience. Thank you for choosing SAKE.treat, and we look forward to serving you again in the future. Warm regards,