Sagicor Life Insurance Company-USASagicor Life Insurance Company (“Sagicor”), a full-service life insurance and annuity carrier, is a wholly owned subsidiary of Sagicor Financial Company Ltd., one of the oldest insurance groups in the Americas, with operations in 19 countries and a growing presence in North America. Sagicor is rated A (Excellent) by A.M. Best Company (3rd best out of 16 possible ratings). Rating and guarantees are based on the claims-paying ability of Sagicor Life Insurance Company.
Sagicor Life Insurance Company-USA (sagicorlifeusa.com) has 204 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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204 approved reviews, newest moderated first
Aslyn R.
I was trick into an investment, I was told it's a compulsory savings, I decided to closed one of my policy. I was told I would have the funds in my account the following monday. I waited until the following thursday. Call customer service on the phone for several minutes I got cut off, I call again same thing, the next time I got a recording stated I should check the number and call again. Thanks sagicor you guys rock
Rochelle J.
I spoke to Jody Turner on December 15, 2022 regarding my interest in accessing my insurance from online. For someone who is afraid of the tech world, she made me feel so comfortable and at ease asking the questions and navigating the process. Normally jamaican businesses are known for having horrible customer service but she made me very happy and optimistic that things are changing and the change I believe started with her. Thank you Jody Turner, you've made my life 1 step easier.
Slam D.
Sagicor life is by far the worst insurance company in the world, recently I filed a claim with Sagicor life insurance company in Jamaica , I filed a claim on or about September 21st with the intention of getting some assistance to of set the cost of my father`s funeral and as of today`s date October 21st NOTHING!!!!! , after several conversations with my insurance agent I realize this company is a scam , my father was laid to rest without the help that I so diligently try to give myself in case something like this should happen , these guys are the worst
Response from Sagicor Life Insurance Company-USAOct 21, 2021
Thank you for reaching out to us. Please accept our sympathies on the passing of your father. Regretfully, you have reached the US site for Sagicor Life Insurance Company rather than for Jamaica. However, I would like to get you to the correct area's leadership for review and response to your concerns. If you can provide me your complete name, policy number and contact information, I will forward it on to our counterpart in Jamaica. Kind regards, Tom Groves Sr. Manager, Client Services Sagicor Life USA
Dawn S.
I am trying to get Sagicor to respond about my mother's policies since August and I am yet to received a call or an email from Sagicor. All contacts speaking to someone, "I had to go beyond the call of duty to reach out to someone." I have FedEx my documents, I have also visited your Mandeville office and have additional documents certified and sent to Mss. Higgins and have yet to receive a response from her to say that she is in receipt of the documents. I have furnished Sagicor with both my email and phone number and have yet to receive ONE form of communication from this company. If I was waiting on my mom's money for burial, the body would be rotten by now. They have no empathy or care whatsoever, and I am amazed that they are still in business with such unprofessionalism. Dawn Walters
Response from Sagicor Life Insurance Company-USAOct 6, 2021
Good day Ms. Walters. As I noted previously, you have reached Sagicor Life Insurance Company USA site and regretfully we cannot assist you. If you can provide me additional details regarding your mother, I can provide this information to our partners in the Caribbean for review and response. Kind regards, Tom Groves Sr. Manager, Client Services
Dionne C.
I am still awaiting for my mother's insurance card for the past 2 months. She is in hospital and the person in which all the paper work completed with at pines sagicor insurance has not conceretly communicating has to when the insurance card will be delivered. I am so disappointed and has been disrespected. Should my unwell mother suffer like this? I need an answer asap from the managing director. As I am in distress knowing the fact that I am in England and cannot reach out to my mother caring needs.
Steve
It was a quick easy process to purchase life insurance.
Rebecca
A friendly and professional company. All questions were answered. All of our financial matters were addressed and reorganized. Lunch was unexpected but very much appreciated and very delicious. Having everything in one place is a huge relief to my wife. We would most definitely recommend Michael and Sagicor.
PHILIP
Great service and thorough