AJ C.
SageSure
I enrolled in a SageSure policy in January 2024. An inspection on April 4, 2024, confirmed my roof was in good condition. Soon after a hailstorm in San Antonio, TX, on April 21, 2024 resulting in damage that required a full roof replacement, I filed a claim for roof damage. The claim was denied due to 'natural wear and tear'.
Response from SageSureAug 18, 2025
Thank you for your feedback, AJ. A member of our Customer Satisfaction team will be reaching out to you to discuss further so that we can ensure that you have good experiences moving forward.



