Lina S.
After leaving feedback, I received a call
I started a chat today with a rep to find out the status of a refund check. I left feedback regarding the bad experience on that chat. However in less than 30 mins I was beyond impressed to receive a phone call regarding the feedback I left. Debra wanted to address my issue and was very pleasant to hear what I had to say and also resolve the issue with the refund check. I often leave feedback good or bad but I had never received a phone call after leaving feedback to address the situation. I was very impressed. I wish all companies did this. It demonstrates how much the company cares and it's willingness to work on issues like this to make a difference. That is very much appreciated. Thank you Debra for going above and beyond. You provided excellent customer service. A+++++ Thank you Sagesure!!!
Response from SageSureJul 9, 2025
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!