Lupe
Need to clarify online courses
Need to clarify online courses. Had to reschedule part two of training because unclear instructions regarding “optional” portions. Also would be helpful if you specify in person training is done in a cramped small, hot room with no amenities (no bathroom or access to water) and hard to understand instructor you never see their face.
Response from Safety Training SeminarsJul 31, 2025
Thank you for your feedback. We’re sorry to hear that parts of your experience were unclear or uncomfortable. We understand how frustrating it can be to reschedule due to confusion around the course structure, and we’ll be reviewing our communication to make sure instructions around the “optional” modules are more clear going forward. We also appreciate your comments about the training environment. While our model is designed to be efficient and self-guided for convenience, we recognize that the space and setup may not meet everyone’s expectations. Your feedback helps us improve, and we’re actively working to make our locations more comfortable and accessible. If you'd like to share more about your experience or need further assistance, feel free to reach out directly. We’re here to help.