SafetyServe.com Online Defensive Driving CourseReviews of safetyserve.com

Had an issue trying to log in to my account and customer service was amazing. Able to get me back up and running.

after 30 days of completion, and not receiving anything on the mail, I called cs, waited over 10 min. on the line, to be answered by a rude rep.; asking $10.00 to resend it.

Fantastic Customer Service! Would recommend and am sadly excited to take again in three years when my policy is up.

My help desk rep. was Awesome! It was like corresponding with a friend. Their response was immediate and exact. I was able to get the correct information right away which I appreciate very much Thank you! Sharon Davis

I completed 40% of the lessons. Extended to complete because of a failed verification answer which, locked out the account. I called them no answer. Emailed and was told to repay in a reply back. This company is horrible .

The registration process is painful and time consuming. Completed the first 2.5 hours of the course only to have to freeze up and the “next” button would not appear. Had to contact customer support and they took 3 hours to respond telling me to use a different browser. So then had to start the whole session all over again only to “fail” the verification in my 4th hour. Failing the verification locks you out of the account and you are unable to continue and have to re-register and start all over again. The verification asked me what day of the month I was born which I’m sure I was correct in my answer lol but it told me I was incorrect 3 times. DO NOT use this site unless you want to waste your time!

I got through 4 hours of the course without any issues except the stress every thirty minutes reminding you to verify identity or be locked out for good. I answered everything successfully the it asked me my gender which I answered. It told me incorrect which was system error. Instead of assist, representative was condescending and told me here's your refund without any recourse. This is a poor service and should not be taken by anyone. Be aware you will waste your time and have nothing to show except poor customer service. They have no remorse in wasting people time. They offered no resolution except saying you can take course over! Are you kidding!?!?!

"SafetyServe.com" is NOT RECOMMENDED. PAID for "NSC Defensive Driving Course", Logged into "SafetyServe.com" Portal and Course Never Loaded. I can see my Customer Profile, Just Kept Spinning and Blinking with Three Dots *** trying to Connect Customer to Course. For several days I exchanged emails with "SafetyServe.com" Customer Support who could not provide solution for Course Not Loading When Customer Logged. (1) I updated my Internet Browser, (2) I Cleared Browser History, (3) Reboot my Desktop several times. I read the "System Requirements" for this "SafetyServe.com" courses. It is very frustrating! you think Third-Party Vendors like "SafetyServe.com would QUALITY-CHECK Customer (end user Access) to make sure Customers have a GOOD Experience using thier Online Products and Service. I know I would. "SafetyServe.com" it a Thumbs-Down for me. My Experience was Not Good.